Akamai Status

Updated

All Systems Operational

About This Site

Akamai’s services have been architected with redundancies and automatic failover to ensure optimal availability, protection, and performance. When issues arise, we are committed to delivering clear, transparent information to maintain trust and the highest possible quality of service. In the interest of time, we are providing you the most current information available, which is subject to changes, corrections and updates. If you are experiencing issues with an Akamai service and do not see a notice posted below, please contact Akamai Technical Support

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Content Delivery Operational

Cloudlets Operational

Edge Delivery Operational

Global Traffic Management Operational

Image Management Operational

NetStorage Operational

App & Network Security Operational

Account Protector Operational

Akamai Identity Cloud Operational

Bot Management Operational

Edge DNS Operational

Client-Side Protection & Compliance (formerly Page Integrity Manager) Operational

Prolexic Operational

Web Application Firewall Operational

Enterprise Security Operational

Akamai MFA Operational

Enterprise Application Access Operational

Enterprise Application Access: API Service Operational

Enterprise Application Access: Configuration Operational

Enterprise Application Access: Reporting Operational

ETP/SIA: Client Operational

ETP/SIA: Configuration Operational

ETP/SIA: Connectors Operational

ETP/SIA: Name Servers Operational

ETP/SIA: Reporting Operational

ETP/SIA: Web Proxy Operational

Data Services Operational

Log Delivery Operational

mPulse Operational

Reporting Operational

SIEM Data feeds Operational

Web Security Analytics Operational

Configuration Operational

Configuration Deployment Operational

Content Purge Operational

TLS Provisioning Operational

Customer Service Operational

Akamai Control Center Operational

Case Ticketing Operational

Chat Operational

Telephony Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 16, 2024

No incidents reported today.

May 15, 2024

No incidents reported.

May 14, 2024

Edge Delivery Issues in Miami

Resolved - We can confirm that the issue is now resolved as of 03:15 UTC on 14 May 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AheZIzSQM or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
May 14, 08:20 UTC

Monitoring - We identified an issue with Edge Delivery related to connectivity issues in the Miami location. The issue appears to have happened between around 02:35 UTC and 03:15 UTC on May 14, 2024. Based on current observations, the service has resumed normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AheZIzSQM. We will continue to monitor to ensure that the impact has been fully mitigated.
May 14, 05:28 UTC

Potential Edge HTTPS Delivery Issues in a Limited Set of North/South American and European Regions

Resolved - We can confirm that the issue is now resolved as of 2:03 UTC on 14 May, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AheBwtSQE?language=en_US or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
May 14, 02:15 UTC

Update - We continue work to implement the fix with a new ETA of approximately 2 hours to completion. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AheBwtSQE?language=en_US. We will provide an update once more information becomes available.
May 13, 23:56 UTC

Update - We continue work to implement the fix with an ETA of approximately 4 hours to completion. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AheBwtSQE?language=en_US. We will provide an update once more information becomes available.
May 13, 20:21 UTC

Identified - We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AheBwtSQE?language=en_US. We will provide another update within the next 60 minutes.
May 13, 19:20 UTC

Investigating - We are investigating an emerging issue with potential Edge HTTPS Delivery connectivity issues. We are actively investigating the issue and will provide another update within the next 60 minutes.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
May 13, 18:32 UTC

May 13, 2024

Reporting Issues

Resolved - We can confirm that the issue is now resolved as of 09:00 UTC on May 13, 2024, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000Ahdb0TSQQ or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
May 13, 09:36 UTC

Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000Ahdb0TSQQ. We will provide the next update as we make progress.
May 13, 08:26 UTC

Investigating - We are investigating an issue with Enterprise Application Access (EAA) related to reporting issues. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
May 13, 06:22 UTC

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

Configuration Propagation Issues

Resolved - We can confirm that the issue is now resolved as of 5:18 UTC on 9 May, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AhMCq2SQG or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
May 9, 06:15 UTC

Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AhMCq2SQG. We will provide an update within the next 60 minutes
May 9, 05:35 UTC

Investigating - We are investigating an emerging issue with Configuration Propagation Activation status not being reflected on Akamai Control Center. We are actively investigating the issue and will provide another update within the next 60 minutes.

We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
May 9, 04:40 UTC

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

Media Services Live 4 Historical Reporting issues

Resolved - We can confirm that the issue is now resolved as of 13:40 UTC on May 3, 2024 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to https://community.akamai.com/customers/s/feed/0D54R0000AfibfQSQQ or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
May 4, 02:34 UTC

Update - We will continue to monitor to ensure that the impact has been fully mitigated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AfibfQSQQ.
May 1, 01:07 UTC

Monitoring - We have implemented a fix for this issue as of 10:18 UTC on 26 April 2024; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AfibfQSQQ. We will continue to monitor to ensure that the impact has been fully mitigated.
Apr 30, 05:27 UTC

Update - We will continue monitoring our systems while the fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AfibfQSQQ. We will provide the next update as we make progress.
Apr 27, 02:47 UTC

Identified - We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AfibfQSQQ. We will provide the next update as we make progress.
Apr 26, 04:14 UTC

Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AfibfQSQQ. We will provide the next update as we make progress.
Apr 26, 03:02 UTC

Investigating - We are investigating an emerging issue with Media Services Live 4 (MSL4) Historical Reporting related to users that may have observed incomplete data in the historical reports. We are actively investigating the issue and will provide another update within the next 30 minutes.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Apr 26, 02:42 UTC

May 3, 2024

No incidents reported.

May 2, 2024

No incidents reported.