Akamai Status

Updated

All Systems Operational

About This Site

Akamai’s services have been architected with redundancies and automatic failover to ensure optimal availability, protection, and performance. When issues arise, we are committed to delivering clear, transparent information to maintain trust and the highest possible quality of service. In the interest of time, we are providing you the most current information available, which is subject to changes, corrections and updates. If you are experiencing issues with an Akamai service and do not see a notice posted below, please contact Akamai Technical Support

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Content Delivery Operational

Cloudlets Operational

Edge Delivery Operational

Global Traffic Management Operational

Image Management Operational

NetStorage Operational

App & Network Security Operational

Account Protector Operational

Akamai Identity Cloud Operational

Bot Management Operational

Edge DNS Operational

Client-Side Protection & Compliance (formerly Page Integrity Manager) Operational

Prolexic Operational

Web Application Firewall Operational

Enterprise Security Operational

Akamai MFA Operational

Enterprise Application Access Operational

Enterprise Application Access: API Service Operational

Enterprise Application Access: Configuration Operational

Enterprise Application Access: Reporting Operational

ETP/SIA: Client Operational

ETP/SIA: Configuration Operational

ETP/SIA: Connectors Operational

ETP/SIA: Name Servers Operational

ETP/SIA: Reporting Operational

ETP/SIA: Web Proxy Operational

Data Services Operational

Log Delivery Operational

mPulse Operational

Reporting Operational

SIEM Data feeds Operational

Web Security Analytics Operational

Configuration Operational

Configuration Deployment Operational

Content Purge Operational

TLS Provisioning Operational

Customer Service Operational

Akamai Control Center Operational

Case Ticketing Operational

Chat Operational

Telephony Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 25, 2025

No incidents reported today.

Sep 24, 2025

Edge Delivery issues in India

Postmortem - Read details
Sep 24, 07:05 UTC

Resolved - We can confirm that the issue was mitigated on September 14, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000ZrVV1CAN or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Sep 24, 07:04 UTC

Update - Edge Delivery services in India have remained stable since the brief availability issue observed on September 5, 2025 between 22:47 UTC and 23:26 UTC. All previously suspended edge servers have been restored, and the delivery network has been operating normally since September 6, 2025.We continue to monitor closely in coordination with our network providers. Customers and partners can find additional details in the Akamai Community (https://community.akamai.com/customers/s/feed/0D5a700000ZrVV1CAN). We apologize for the impact and thank you for your patience and continued support.
Sep 19, 04:16 UTC

Monitoring - We became aware of an issue with Edge Delivery related to availability issues in India. The issue lasted between approximately 22:47 UTC and 23:26 UTC on September 5, 2025. Based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000ZrVV1CAN. We will continue to monitor to ensure that the impact has been fully mitigated. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Sep 6, 01:32 UTC

Sep 23, 2025

No incidents reported.

Sep 22, 2025

No incidents reported.

Sep 21, 2025

No incidents reported.

Sep 20, 2025

No incidents reported.

Sep 19, 2025

Sep 18, 2025

Edge Delivery issues in the Philippines

Resolved - We can confirm that the issue was mitigated at 18:55 UTC on September 1, 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000ZKxZWCA1 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Sep 18, 10:07 UTC

Monitoring - Our provider has implemented a fix for this issue as of 18:55 UTC on September 1, 2025; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000ZKxZWCA1. We will continue to monitor to ensure that the impact has been fully mitigated.
Sep 1, 19:45 UTC

Update - We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000ZKxZWCA1. We will provide an update as we make progress.
Sep 1, 12:34 UTC

Investigating - We are investigating an emerging issue with Edge Delivery related to availability issues in the Philippines. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Sep 1, 10:55 UTC

Sep 17, 2025

No incidents reported.

Sep 16, 2025

Connectivity Issues - US-MIA (Miami), IT-MIL (Milan) and BR-GRU (Sao Paulo)

Resolved - We can confirm that the issue was mitigated at 08:23 UTC on September 15, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000ag9sFCAQ or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Sep 16, 19:15 UTC

Update - We have implemented a fix. We are continuing to monitor our systems, as of this hour there are no recurrences of this issue. The appropriate subject matter experts are engaged. Subsequent updates around mitigation status will be posted as progress is made.
Sep 15, 08:21 UTC

Update - While Miami, US, IT data centers are operational, we are observing issues in Sao Paulo, Brazil and our team is investigating. During this time, users may experience performance degradation like connectivity issues, high packet loss on this data center. The appropriate subject matter experts are engaged. Subsequent updates around mitigation status will be posted as progress is made.
Sep 15, 03:36 UTC

Update - We are continuing to monitor our systems, as of this hour there are no recurrences of this issue. The appropriate subject matter experts are engaged. Subsequent updates around mitigation status will be posted as progress is made.
Sep 15, 00:31 UTC

Monitoring - We became aware of an issue with our connectivity related to in our Miami, US and Milan, IT data center. During this time customers could have notice performance degradation that lasted from 17:42 UTC to 18:43 UTC on September 14th, 2025.

We will be monitoring this to ensure that it remains stable.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Sep 14, 20:10 UTC

Sep 15, 2025

Akamai Control Center Issues

Resolved - We became aware of an issue with Property Manager related to availability with intermittent blank pages. The issue lasted between around 13:00 UTC on 11 September 2025 and 06:26 UTC on 15 September 2025. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000ahOU8CAM or reaching out to Akamai Support.We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Sep 15, 07:42 UTC

Sep 14, 2025

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.