Akamai Status

Updated
All Systems Operational

About This Site

Akamai’s services have been architected with redundancies and automatic failover to ensure optimal availability, protection, and performance. When issues arise, we are committed to delivering clear, transparent information to maintain trust and the highest possible quality of service. In the interest of time, we are providing you the most current information available, which is subject to changes, corrections and updates. If you are experiencing issues with an Akamai service and do not see a notice posted below, please contact Akamai Technical Support

Read our FAQs on the Akamai Community

Content Delivery Operational
Cloudlets Operational
Edge Delivery Operational
Global Traffic Management Operational
Image Management Operational
NetStorage Operational
App & Network Security Operational
Account Protector Operational
Akamai Identity Cloud Operational
Bot Management Operational
Edge DNS Operational
Page Integrity Manager Operational
Prolexic Operational
Web Application Firewall Operational
Enterprise Security Operational
Akamai MFA Operational
Enterprise Application Access Operational
Enterprise Application Access: API Service Operational
Enterprise Application Access: Configuration ? Operational
Enterprise Application Access: Reporting ? Operational
ETP/SIA: Client Operational
ETP/SIA: Configuration Operational
ETP/SIA: Connectors Operational
ETP/SIA: Name Servers Operational
ETP/SIA: Reporting Operational
ETP/SIA: Web Proxy Operational
Data Services Operational
Log Delivery ? Operational
mPulse Operational
Reporting Operational
SIEM Data feeds Operational
Web Security Analytics Operational
Configuration Operational
Configuration Deployment Operational
Content Purge Operational
TLS Provisioning Operational
Customer Service Operational
Akamai Control Center Operational
Case Ticketing Operational
Chat Operational
Telephony Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 24, 2024

No incidents reported today.

Feb 23, 2024

No incidents reported.

Feb 22, 2024
Resolved - We can confirm that the issue is now resolved as of 21:58 UTC on February 22, 2024 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to https://community.akamai.com/customers/s/feed/0D54R0000AXlZ7lSQF or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Feb 22, 22:53 UTC
Update - Our SMEs continue working on the Network List advance search functionality issue for which a fix is being tested. We will provide an update as progress is made.
Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AXlZ7lSQF.

Feb 22, 11:10 UTC
Identified - We have identified the cause of the issue, and a fix has been implemented for the upload issue. However, we have a Network List advance search functionality also being impacted for which a fix is being tested. We have updated the title to reflect the current scope.
Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AXlZ7lSQF. We will provide another update once the fix for the advance search functionality is deployed.

Feb 22, 08:37 UTC
Update - We are continuing to investigate this issue. Please note that manual uploads and uploads via APIs are not impacted and the impact is limited to newly created list while uploading and saving the CSV or txt file. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AXlZ7lSQF.
We will provide an update as we make progress.

Feb 22, 07:10 UTC
Investigating - We are investigating an issue with Network Lists uploads in Akamai Control Center where users may experience may experience IPs getting cleared or returning to Zero upon uploading and saving the CSV or txt file. We are actively investigating the issue and will provide another update within the next 30 minutes.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Feb 22, 06:48 UTC
Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024
Postmortem - Read details
Feb 14, 01:37 UTC
Resolved - We can confirm that the issue is now resolved as of 14:35 UTC on February 13, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AWNRfCSQX or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Feb 13, 19:07 UTC
Monitoring - We have rolled back a release which has caused this issue as of 14:30 UTC on February 13, 2024; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AWNRfCSQX
We will continue to monitor to ensure that the impact has been fully mitigated.

Feb 13, 15:28 UTC
Identified - We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AWNRfCSQX . We will provide another update as we progress.
Feb 13, 14:48 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AWNRfCSQX
We will provide another update as we progress.

Feb 13, 14:25 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AWNRfCSQX
We will provide another update within the next 60 minutes.

Feb 13, 13:38 UTC
Investigating - We are investigating an emerging issue with HTTP and HTTPS network traffic related to 400 error. We are actively investigating the issue and will provide another update within the next 30 minutes.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Feb 13, 13:11 UTC
Feb 12, 2024

No incidents reported.

Feb 11, 2024

No incidents reported.

Feb 10, 2024

No incidents reported.