We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Posted Nov 18, 2022 - 20:23 UTC
Monitoring
We have rolled back the release which we believe has caused this issue, as of 10:50 UTC on November 18, 2022. Based on the current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.
We have identified the potential cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai community https://community.akamai.com/customers/s/feed/0D54R00009LcOlxSAF. We will provide an update within the next 4 hours.
Posted Nov 18, 2022 - 08:59 UTC
Identified
We have identified the potential cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai community https://community.akamai.com/customers/s/feed/0D54R00009LcOlxSAF. We will provide an update within the next 4 hours.
We are investigating an issue with Safari browser related to the error: "Safari can't open the page / cannot parse response". We are actively investigating the issue and will provide another update within the next 60 minutes.