Reporting issues
Incident
Report for Akamai
Postmortem
Customers and partners can find an incident summary report, here: https://community.akamai.com/customers/s/feed/0D54R0000ArALc4SQG
Resolved
We can confirm that the issue is now resolved as of 15:00 UTC on August 22, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000ArALc4SQG or reaching out to Akamai Support.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Update
We are continuing to monitor for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000ArALc4SQG. We will provide the next update as progress is made.
Update
We are continuing to monitor for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000ArALc4SQG. We will provide the next update as progress is made.
Update
We are continuing to monitor for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000ArALc4SQG. We will provide the next update as progress is made.
Update
We are continuing to monitor for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000ArALc4SQG. We will provide the next update as progress is made.
Monitoring
We are continuing to monitor for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000ArALc4SQG. We will provide the next update as progress is made.
Investigating
We are continuing to monitor for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000ArALc4SQG. We will provide the next update as progress is made.
Update
We have implemented a fix for which we believe may have caused this issue on August 6, 2024. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000ArALc4SQG?language=en_US. We will continue to monitor to ensure that the impact has been fully mitigated.
Update
We are continuing to monitor for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000ArALc4SQG?language=en_US.
We will provide an update as progress is made.
We will provide an update as progress is made.
Monitoring
We have implemented a fix for which we believe may have caused this issue on August 6, 2024. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000ArALc4SQG?language=en_US. We will continue to monitor to ensure that the impact has been fully mitigated.
Update
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000ArALc4SQG. We will provide an update within the next 120 minutes.
Update
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000ArALc4SQG. We will provide an update within the next 120 minutes.
Investigating
We are investigating an emerging issue with Reporting related to data latency for the URL Traffic report on Akamai Control Center. We are actively investigating the issue and will provide another update within the next 120 minutes.
We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
This incident affected: Data Services (Reporting).