Akamai Status

Updated

Data Services- Reporting Issues

Identified - We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012RCWbCAO We will provide an update as we progress.
Apr 07, 2026 - 19:00 UTC

Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012RCWbCAO We will provide an update as we progress.
Apr 07, 2026 - 12:31 UTC

Investigating - We are investigating an emerging issue with Data Services related to Reporting specifically with "Traffic by Geography" and "URL Traffic" where data is missing after March 28, 2026. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Apr 07, 2026 - 12:11 UTC

Configuration Deployment Issues in Property Manager

Investigating - We are investigating an emerging issue with Akamai Control Center related to Property Manager issues, where users may experience errors when trying to activate new properties or perform changes to their properties related to EdgeWorkers. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at
https://community.akamai.com/customers/s/group/0F90f000000Fgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support.
Contact information is available at https://www.akamai.com/us/en/support/.
Apr 07, 2026 - 18:43 UTC

Edge Delivery Issues in Chicago, Illinois

Update - We are continuing to monitor the situation following temporary mitigations put in place to restore service stability. While performance has stabilized, we will continue to provide periodic updates until a permanent mitigation has been fully implemented. Customers and partners can find additional technical details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012K6RECA0.
Apr 06, 2026 - 22:54 UTC

Monitoring - We have implemented a fix for this issue as of approximately 18:30 UTC on April 6, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012K6RECA0. We will continue to monitor to ensure that the impact has been fully mitigated.
Apr 06, 2026 - 19:46 UTC

Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012K6RECA0. We will provide an update within the next 60 minutes.
Apr 06, 2026 - 18:57 UTC

Investigating - We are investigating an emerging issue with Edge Delivery related to packet loss and general performance degradation. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Apr 06, 2026 - 18:22 UTC

About This Site

Akamai’s services have been architected with redundancies and automatic failover to ensure optimal availability, protection, and performance. When issues arise, we are committed to delivering clear, transparent information to maintain trust and the highest possible quality of service. In the interest of time, we are providing you the most current information available, which is subject to changes, corrections and updates. If you are experiencing issues with an Akamai service and do not see a notice posted below, please contact Akamai Technical Support.

Details about incidents that impact multiple customers will be posted on the Akamai Community "Service Incident Notifications" group. Only customers and partners with valid Akamai Control Center login credentials will have access to that group.

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Content Delivery Operational

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Global Traffic Management Operational

Image Management Operational

NetStorage Operational

App & Network Security Operational

Account Protector Operational

Akamai Identity Cloud Operational

Bot Management Operational

Client-Side Protection & Compliance (formerly Page Integrity Manager) Operational

DNS Posture Management Operational

Edge DNS Operational

Prolexic Operational

Web Application Firewall Operational

Enterprise Security Operational

Akamai MFA Operational

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Enterprise Application Access: API Service Operational

Enterprise Application Access: Configuration Operational

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ETP/SIA: Configuration Operational

ETP/SIA: Connectors Operational

ETP/SIA: Name Servers Operational

ETP/SIA: Reporting Operational

ETP/SIA: Web Proxy Operational

Data Services Degraded Performance

Log Delivery Operational

mPulse Operational

Reporting Degraded Performance

SIEM Data feeds Operational

TrafficPeak Operational

Web Security Analytics Operational

Configuration Degraded Performance

Configuration Deployment Degraded Performance

Content Purge Operational

TLS Provisioning (Certificates, CPS) Operational

Customer Service, Documentation and Community Operational

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Akamai Customer Community Operational

Akamai Partner Community Operational

Akamai Techdocs Operational

Case Ticketing Operational

Chat Operational

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Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 7, 2026

Certificate Provisioning System Issues

Resolved - We can confirm that the issue was mitigated at 9:49 UTC on April 7, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000012QbOsCAK or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Apr 7, 13:31 UTC

Monitoring - We have implemented a fix for this issue as of 9:49 UTC on April 7, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012QbOsCAK. We will continue to monitor to ensure that the impact has been fully mitigated.
Apr 7, 10:36 UTC

Investigating - We are investigating an emerging issue with the Certificate Provisioning System related to users being presented with errors while trying to access the application via Akamai Control Center. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Apr 7, 10:02 UTC

Apr 6, 2026

Cloudlets and NetStorage upload Issues

Postmortem - Read details
Apr 7, 01:19 UTC

Resolved - We can confirm that the issue was mitigated at 11:29 UTC on 3 April 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000011usZNCAY or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Apr 6, 09:55 UTC

Monitoring - We have rolled back a change which we believe may have caused this issue as of approximately 11:30 UTC on April 3, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000011usZNCAY. We will continue to monitor to ensure that the impact has been fully mitigated.
Apr 3, 12:00 UTC

Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000011usZNCAY. We will provide an update as we make progress.
Apr 3, 10:27 UTC

Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000011usZNCAY. We will provide an update as we make progress.
Apr 3, 08:24 UTC

Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000011usZNCAY. We will provide the next update as we make progress.
Apr 3, 05:13 UTC

Investigating - We are investigating an issue with Cloudlets related to activation failures. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support) or Akamai Control Center to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Apr 3, 04:54 UTC

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

Apr 2, 2026

Content Purge and Edge Delivery Issues for Customers Using Enforced mTLS settings

Resolved - We can confirm that the issue was mitigated at 14:00 UTC on April 2, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000011IxVDCA0 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Apr 2, 14:13 UTC

Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000011IxVDCA0. We will provide the next update as we make progress.
Mar 31, 07:17 UTC

Investigating - We are investigating an issue with purge and edge delivery related to intermittent failures, latency and/or errors. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Mar 31, 07:03 UTC

Apr 1, 2026

No incidents reported.

Mar 31, 2026

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

Edge Delivery Issues

Resolved - We can confirm that the issue was mitigated at 17:24 UTC on March 25, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000010MD88CAG?language=en_US or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Mar 25, 17:29 UTC

Update - The rollback continues without issues and is expected to complete in the next 3 hours. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000010MD88CAG. We will provide an update as we make progress.
Mar 25, 14:02 UTC

Identified - We have changed the scope of this incident from Cloudlets specific issues To Edge Delivery issues as we determined that this is impacting DNS responses over 512 bytes including cloudlets. We are rolling back a change that seems to have caused the issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000010MD88CAG.We will provide an update as we make progress.
Mar 25, 04:34 UTC

Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000010MD88CAG. We will provide another update as we make progress.
Mar 25, 01:50 UTC

Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000010MD88CAG. We will provide an update within the next 60 minute.
Mar 25, 00:12 UTC

Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000010MD88CAG. We will provide an update within the next 60 minute.
Mar 24, 23:14 UTC

Investigating - We are investigating an emerging issue with Cloudlets where some redirect links may be not work properly. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Mar 24, 22:37 UTC

Certificate Provisioning System (CPS) issues

Resolved - After further investigation it was determined that this issue is not causing any customer impact or service disruption, we apologize for the confusion.
Mar 25, 00:30 UTC

Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000010MQrWCAW. We will provide an update within the next 120 minutes.
Mar 24, 22:57 UTC

Investigating - We are investigating an emerging issue with Certificate Provisioning System (CPS) occurring when internal users edit deployment settings. Specifically, the 'Select Cipher Profiles' section fails to update after clicking 'Edit' and 'Save'."We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a7000010MQrWCAW. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Mar 24, 22:34 UTC

Mar 24, 2026