Akamai Status

Updated
Update - We are continuing to monitor for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008ucwygSAA. We will provide another update as we progress.
Jun 28, 16:37 UTC
Update - We are continuing to monitor for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008ucwygSAA. We will provide another update as we progress.
Jun 17, 10:32 UTC
Update - We are continuing to monitor for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008ucwygSAA. We will provide another update within the next 24 hours.
Jun 16, 10:53 UTC
Update - We are continuing to monitor for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008ucwygSAA. We will provide another update within the next 24 hours.
Jun 15, 10:04 UTC
Update - We are continuing to monitor for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008ucwygSAA. We will provide another update within the next 18 hours.
Jun 14, 21:36 UTC
Update - We are continuing to monitor the Cloudlets Application within Akamai's Control Center for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008ucwygSAA. We will provide another update within the next 12 hours.
Jun 14, 10:59 UTC
Update - We are continuing to monitor for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008ucwygSAA. We will provide another update within the next 15 hours.
Jun 13, 23:57 UTC
Monitoring - We have implemented a fix for this issue; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.
Jun 13, 21:24 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008ucwygSAA. We will provide another update within the next 2 hours.
Jun 13, 20:41 UTC
Investigating - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008ucwygSAA. We will provide another update within the next 60minutes.
Jun 13, 19:45 UTC
Monitoring - We have implemented a fix for this issue as of 18:05 UTC on June 13, 2022; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.
Jun 13, 18:40 UTC
Investigating - We are investigating an emerging issue with Cloudlets related to 5xx errors being displayed in the application. We are actively investigating the issue and will provide another update within the next 30 minutes.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Jun 13, 18:10 UTC

About This Site

Akamai’s services have been architected with redundancies and automatic failover to ensure optimal availability, protection, and performance. When issues arise, we are committed to delivering clear, transparent information to maintain trust and the highest possible quality of service. In the interest of time, we are providing you the most current information available, which is subject to changes, corrections and updates. If you are experiencing issues with an Akamai service and do not see a notice posted below, please contact Akamai Technical Support

Read our FAQs on the Akamai Community

Content Delivery Operational
Cloudlets Operational
Edge Delivery Operational
Global Traffic Management Operational
Image Management Operational
NetStorage Operational
App & Network Security Operational
Account Protector Operational
Akamai Identity Cloud Operational
Bot Management Operational
Edge DNS Operational
Page Integrity Manager Operational
Prolexic Operational
Web Application Firewall Operational
Enterprise Security Operational
Akamai MFA Operational
Enterprise Application Access Operational
Enterprise Application Access: API Service Operational
ETP: Client Operational
ETP: Configuration Operational
ETP: Connectors Operational
ETP: Name Servers Operational
ETP: Reporting Operational
ETP: Web Proxy Operational
Data Services Operational
Log Delivery ? Operational
mPulse Operational
Reporting Operational
SIEM Data feeds Operational
Web Security Analytics Operational
Configuration Operational
Configuration Deployment Operational
Content Purge Operational
TLS Provisioning Operational
Customer Service Operational
Akamai Control Center Operational
Case Ticketing Operational
Chat Operational
Telephony Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 29, 2022

No incidents reported today.

Jun 28, 2022

Unresolved incident: Cloudlets Application Issues.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022
Resolved - We can confirm that the issue is now resolved as of 06:56 UTC on 23 June 2022 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Jun 23, 07:17 UTC
Monitoring - We have implemented a fix for this issue as of 05:00 UTC on 23 June 2022; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.
Jun 23, 05:38 UTC
Identified - We have identified the cause of the issue, and a fix is being implemented. We will provide an update within the next 60 minutes.
Jun 23, 04:45 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008wgaaPSAQ. We will provide an update within the next 60 minutes.
Jun 23, 04:11 UTC
Investigating - We are investigating an issue with Web Security Analytics related to data unavailability with reports. We are actively investigating the issue and will provide another update within the next 60 minutes.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Jun 23, 03:29 UTC
Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022
Resolved - We can confirm that the issue is now resolved as of 09:30 UTC on 17 June, 2022 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Jun 17, 14:51 UTC
Update - We are continuing to monitor for any further issues.
Jun 17, 01:10 UTC
Monitoring - Our third-party service provider has implemented a fix for this issue as of 23:20 on June 16, 2022; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.
Jun 17, 00:10 UTC
Update - We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008vgPkJSAU. We will provide another update within the next 60 minutes.
Jun 16, 23:20 UTC
Investigating - We are investigating an emerging issue with a third-party service provider, causing donwtime for mPulse dashboards and alerts. We are working with the service provider and actively investigating the issue and will provide another update within the next 30 minutes.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Jun 16, 22:46 UTC
Jun 16, 2022
Resolved - We can confirm that the issue is now resolved as of 20:46 UTC on June 16, 2022 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Jun 16, 20:49 UTC
Update - We are continuing to investigate this issue.
Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008vfJ0tSAE. We will provide another update as we progress.

Jun 15, 18:24 UTC
Update - We are continuing to investigate this issue.
Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008vfJ0tSAE. We will provide another update within the next 120 minutes.

Jun 15, 16:11 UTC
Investigating - We are investigating an emerging issue with Telephony where customers may be unable to reach some of Akamai's Technical Support and SOCC numbers in Europe. We are actively investigating the issue and will provide another update within the next 120 minutes.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Jun 15, 14:10 UTC
Resolved - We can confirm that the issue is now resolved as of 17:30 UTC on June 16, 2022 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Jun 16, 19:58 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008vgH5eSAE. We will provide another update within the next 60 minutes
Jun 16, 18:50 UTC
Investigating - We are investigating an issue with mPulse where incoming data will be lower than the real amount across all geographies. We will provide another update within the next 30 minutes
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Jun 16, 18:09 UTC
Resolved - We can confirm that the issue is now resolved and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Jun 16, 02:32 UTC
Monitoring - We have implemented a fix for this issue as of 21:30 UTC on June 15, 2022; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.
Jun 15, 21:55 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008udTcsSAE. We will provide an update within the next 12 hours.
Jun 15, 10:40 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008udTcsSAE. We will provide an update within the next 12 hours.
Jun 14, 22:56 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008udTcsSAE. We will provide an update within the next 4 hours.
Jun 14, 19:04 UTC
Update - We are continuing to investigate this issue. We will provide an update within the next 120 minutes.
Jun 14, 17:08 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008udTcsSAE. We will provide an update within the next 120 minutes.
Jun 14, 15:04 UTC
Investigating - We are investigating an emerging configuration management issue for Edge Delivery - Media Services Live streams. There is no impact on the delivery of already configured streams. We are actively investigating the issue and will provide another update within the next 120 minutes.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Jun 14, 13:08 UTC
Jun 15, 2022
Resolved - We can confirm that the issue is now resolved as of 22:20 UTC on June 15, 2022 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Jun 15, 22:26 UTC
Identified - We have identified the cause of the issue, and a fix is being implemented. We will provide another update within the next 60 minutes.
Jun 15, 22:04 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008vfUTLSA2. We will provide another update within the next 24 hours.
Jun 15, 18:00 UTC
Investigating - We are investigating an emerging issue with Akamai Multi-Factor Authentication related to Reporting Dashboard and Authentication Events information not populating in the Enterprise Center. We are actively investigating the issue and will provide another update within the next 30 minutes.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Jun 15, 17:31 UTC