Akamai Status

Updated
Update - We are working with the affected customers on various options to mitigate the impact. The next update will be provided after the incident is fully mitigated.
Nov 23, 05:29 UTC
Update - We are continuing to investigate this issue. We will provide an update within the next four hours.
Nov 23, 01:32 UTC
Update - We are continuing to investigate this issue. We will provide an update within the next four hours.
Nov 22, 21:13 UTC
Update - We are continuing to investigate this issue. We will provide an update within the next three hours.
Nov 22, 17:07 UTC
Update - We are still continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008MT7QfSAL. We will provide an update within the next 120 minutes.
Nov 22, 15:20 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008MT7QfSAL. We will provide an update within the next 120 minutes.
Nov 22, 13:01 UTC
Investigating - We are investigating an emerging issue with Enterprise Application Access related to Password Management where end users may be unable to change their password. We are actively investigating the issue and will provide another update within the next 60 minutes.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Nov 22, 12:02 UTC

About This Site

Akamai’s services have been architected with redundancies and automatic failover to ensure optimal availability, protection, and performance. When issues arise, we are committed to delivering clear, transparent information to maintain trust and the highest possible quality of service. In the interest of time, we are providing you the most current information available, which is subject to changes, corrections and updates. If you are experiencing issues with an Akamai service and do not see a notice posted below, please contact Akamai Technical Support

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Content Delivery Operational
Cloudlets Operational
Edge Delivery Operational
Global Traffic Management Operational
Image Management Operational
NetStorage Operational
App & Network Security Operational
Account Protector Operational
Akamai Identity Cloud Operational
Bot Management Operational
Edge DNS Operational
Page Integrity Manager Operational
Prolexic Operational
Web Application Firewall Operational
Enterprise Security Operational
Akamai MFA Operational
Enterprise Application Access Operational
Enterprise Application Access: API Service Operational
ETP: Client Operational
ETP: Configuration Operational
ETP: Connectors Operational
ETP: Name Servers Operational
ETP: Reporting Operational
ETP: Web Proxy Operational
Data Services Operational
Log Delivery ? Operational
mPulse Operational
Reporting Operational
SIEM Data feeds Operational
Web Security Analytics Operational
Configuration Operational
Configuration Deployment Operational
Content Purge Operational
TLS Provisioning Operational
Customer Service Operational
Akamai Control Center Operational
Case Ticketing Operational
Chat Operational
Telephony Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 7, 2021

No incidents reported today.

Dec 6, 2021

No incidents reported.

Dec 5, 2021

No incidents reported.

Dec 4, 2021

No incidents reported.

Dec 3, 2021

No incidents reported.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021
Resolved - This incident has been resolved.

We apologize for the impact and thank you for your patience and continued support.
Nov 30, 21:34 UTC
Update - Our service provider confirmed that the issue has been resolved on their end and all services should be restored. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008NY17KSAT
Nov 30, 20:41 UTC
Update - We are continuing to work with our service provider. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008NY17KSAT. The next update will be provided after the issue is fully mitigated.
Nov 30, 05:39 UTC
Investigating - We are aware of an issue with an internet service provider that is impacting service for some customers. Akamai is working with the provider to restore service as soon as possible.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Nov 30, 03:08 UTC
Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021
Resolved - We can confirm that the issue is now resolved as of 21:18 UTC on November 24, 2021 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Nov 24, 21:19 UTC
Update - We are continuing to monitor for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008MUbuiSAD.
Nov 24, 20:28 UTC
Monitoring - A fix has been implemented at 16:35 UTC and we are monitoring the results.
Nov 24, 17:36 UTC
Update - We are continuing to investigate this issue.
Nov 24, 17:09 UTC
Investigating - We are investigating an emerging issue with Edge Delivery related to performance degradation. We are actively investigating the issue and will provide another update within the next 30 minutes.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Nov 24, 16:38 UTC
Nov 23, 2021

Unresolved incident: Enterprise Application Access Password Management issues.