Akamai Status

Updated
Update - We are continuing to monitor to ensure that the impact has been fully mitigated. We will provide the next update as we make progress.
Jun 11, 2024 - 14:56 UTC
Update - We are continuing to monitor to ensure that the impact has been fully mitigated. We will provide the next update as we make progress.
Jun 10, 2024 - 08:26 UTC
Monitoring - We have implemented a fix for this issue; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AklQyjSQE We will continue to monitor to ensure that the impact has been fully mitigated and update appropriately.
Jun 09, 2024 - 20:20 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AklQyjSQE. We will provide an update within the next
60 minutes.

Jun 09, 2024 - 19:17 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AklQyjSQE. We will provide an update within the next
60 minutes.

Jun 09, 2024 - 18:20 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AklQyjSQE. We will provide an update within the next
30 minutes.

Jun 09, 2024 - 17:46 UTC
Investigating - We are investigating an emerging issue with SIA related to errors. We are actively investigating the issue and will provide another update within the next 30 minutes.

We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Jun 09, 2024 - 17:17 UTC

About This Site

Akamai’s services have been architected with redundancies and automatic failover to ensure optimal availability, protection, and performance. When issues arise, we are committed to delivering clear, transparent information to maintain trust and the highest possible quality of service. In the interest of time, we are providing you the most current information available, which is subject to changes, corrections and updates. If you are experiencing issues with an Akamai service and do not see a notice posted below, please contact Akamai Technical Support

Read our FAQs on the Akamai Community

Content Delivery Operational
Cloudlets Operational
Edge Delivery Operational
Global Traffic Management Operational
Image Management Operational
NetStorage Operational
App & Network Security Operational
Account Protector Operational
Akamai Identity Cloud Operational
Bot Management Operational
Edge DNS Operational
Client-Side Protection & Compliance (formerly Page Integrity Manager) Operational
Prolexic Operational
Web Application Firewall Operational
Enterprise Security Operational
Akamai MFA Operational
Enterprise Application Access Operational
Enterprise Application Access: API Service Operational
Enterprise Application Access: Configuration ? Operational
Enterprise Application Access: Reporting ? Operational
ETP/SIA: Client Operational
ETP/SIA: Configuration Operational
ETP/SIA: Connectors Operational
ETP/SIA: Name Servers Operational
ETP/SIA: Reporting Operational
ETP/SIA: Web Proxy Operational
Data Services Operational
Log Delivery ? Operational
mPulse Operational
Reporting Operational
SIEM Data feeds Operational
Web Security Analytics Operational
Configuration Operational
Configuration Deployment Operational
Content Purge Operational
TLS Provisioning Operational
Customer Service Operational
Akamai Control Center Operational
Case Ticketing Operational
Chat Operational
Telephony Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 13, 2024

No incidents reported today.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

Unresolved incident: SIA errors in Washington and Los Angeles..

Jun 10, 2024
Jun 9, 2024
Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.

Jun 4, 2024

No incidents reported.

Jun 3, 2024

No incidents reported.

Jun 2, 2024

No incidents reported.

Jun 1, 2024

No incidents reported.

May 31, 2024
Resolved - We can confirm that the issue is now resolved as of 12:40 UTC on 28 May, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AfBJo5SQG or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

May 31, 08:40 UTC
Update - We are continuing to monitor to ensure that the impact has been fully mitigated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AfBJo5SQG.
May 30, 23:50 UTC
Monitoring - The third-party service provider has implemented a fix for this issue as of approximately 12:40 UTC on May 28, 2024; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AfBJo5SQG. We will continue to monitor to ensure that the impact has been fully mitigated.
May 28, 13:43 UTC
Investigating - We are investigating an emerging issue with Cloudlets related to requests not going to the origin, primarily for Phased Release and Audience Segmentation. Investigation so far indicates that a third-party service provider is causing the issue.
We suspect that this is a recurrence of a previous issue reported at https://www.akamaistatus.com/incidents/5t4xwcl5xwnv.
We are actively investigating the issue and will provide another update within 60 minutes.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

May 28, 12:44 UTC
May 30, 2024
Resolved - We can confirm that the issue is now resolved as of ~12:50 UTC on 30 May, 2024 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000Ajh74kSQA or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

May 30, 19:35 UTC
Update - We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000Ajh74kSQA. We will provide an update within the next 180 minutes.
May 30, 16:42 UTC
Update - We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000Ajh74kSQA. We will provide an update within the next 180 minutes.
May 30, 13:44 UTC
Investigating - We are investigating an emerging issue with a third-party service provider causing latency and connectivity issues with Edge Delivery. We are actively investigating the issue and will provide another update within the next 180 minutes.

We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

May 30, 11:13 UTC