Akamai Status

Updated
Update - We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008W3AdlSAF. We will provide another update within the next 48 hours.
Jan 26, 15:35 UTC
Update - We are continuing to work on a fix for this issue. We will provide another update on January 26th, 2022 during US east hours.
Jan 25, 22:16 UTC
Update - We are continuing to work on a fix for this issue.
Jan 25, 22:15 UTC
Update - We are continuing to work on a fix for this issue.
Jan 25, 20:16 UTC
Identified - We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008W3AdlSAF. We will provide another update within the next 5 hours.
Jan 25, 15:35 UTC
Investigating - We are investigating an emerging issue with the Billing Application related to data gaps for Media Analytics. We are actively investigating the issue and will provide another update within the next 30 minutes.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Jan 25, 15:07 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008W1PWLSA3. We will provide an update within the next 48 hours.
Jan 26, 02:20 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008W1PWLSA3. We will provide an update within the next 48 hours.
Jan 24, 01:03 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008W1PWLSA3. We will provide an update within the next 48 hours.
Jan 21, 23:48 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008W1PWLSA3. We will provide an update within the next 5 hours.
Jan 21, 18:20 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008W1PWLSA3. We will provide an update within the next 3 hours.
Jan 21, 15:03 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008W1PWLSA3. We will provide an update within the next 5 hours.
Jan 21, 10:47 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008W1PWLSA3. We will provide an update within the next 60 minutes.
Jan 21, 10:12 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008W1PWLSA3. We will provide an update within the next 60 minutes.
Jan 21, 09:40 UTC
Investigating - We are investigating an emerging issue with Reporting related to Traffic Reports on Akamai Control Center where users may see a gap between 00:15 and 03:00 UTC on January 20, 2022. We are actively investigating the issue and will provide another update within the next 30 minutes.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Jan 21, 09:15 UTC

About This Site

Akamai’s services have been architected with redundancies and automatic failover to ensure optimal availability, protection, and performance. When issues arise, we are committed to delivering clear, transparent information to maintain trust and the highest possible quality of service. In the interest of time, we are providing you the most current information available, which is subject to changes, corrections and updates. If you are experiencing issues with an Akamai service and do not see a notice posted below, please contact Akamai Technical Support

Read our FAQs on the Akamai Community

Content Delivery Operational
Cloudlets Operational
Edge Delivery Operational
Global Traffic Management Operational
Image Management Operational
NetStorage Operational
App & Network Security Operational
Account Protector Operational
Akamai Identity Cloud Operational
Bot Management Operational
Edge DNS Operational
Page Integrity Manager Operational
Prolexic Operational
Web Application Firewall Operational
Enterprise Security Operational
Akamai MFA Operational
Enterprise Application Access Operational
Enterprise Application Access: API Service Operational
ETP: Client Operational
ETP: Configuration Operational
ETP: Connectors Operational
ETP: Name Servers Operational
ETP: Reporting Operational
ETP: Web Proxy Operational
Data Services Degraded Performance
Log Delivery ? Operational
mPulse Operational
Reporting Degraded Performance
SIEM Data feeds Operational
Web Security Analytics Operational
Configuration Operational
Configuration Deployment Operational
Content Purge Operational
TLS Provisioning Operational
Customer Service Operational
Akamai Control Center Operational
Case Ticketing Operational
Chat Operational
Telephony Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 26, 2022

Unresolved incidents: Billing Application Issues, Reporting Availability.

Jan 25, 2022
Resolved - There was an issue with Fast Purge related to some customer purges showing as succeeding when the content was not actually purged. The issue started at 16:08 UTC, and was resolved at 19:27 UTC on January 25, 2021. The service has resumed normal operations.

Customers and partners can view additional details about the incident by logging in to https://community.akamai.com/customers/s/feed/0D54R00008W3PLsSAN or by reaching out to Akamai Technical Support.
Jan 25, 19:30 UTC
Jan 24, 2022
Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022
Jan 20, 2022
Resolved - We can confirm that the issue is now resolved as of 07:20 UTC on 5 January 2022 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Jan 20, 07:50 UTC
Identified - We have identified the cause of the issue, and isolated the problem. The impact is limited to calls being routed to a specific geography. Calls to our support teams overall are functioning as expected.
Jan 20, 06:55 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008W0fHMSAZ. We will provide an update within the next 60 minutes.
Jan 20, 06:08 UTC
Investigating - We are investigating an emerging issue with telephone services related to availability with calls. We are actively investigating the issue and will provide another update within the next 30 minutes.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Jan 20, 05:16 UTC
Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.