Akamai Status

Updated
Update - We are continuing to monitor for any further issues; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.
Jul 16, 2024 - 14:05 UTC
Update - We are continuing to monitor for any further issues; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.
Jul 10, 2024 - 00:04 UTC
Update - We are continuing to monitor for any further issues; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.
Jul 09, 2024 - 18:26 UTC
Monitoring - We have identified an issue with Edge Delivery in our Houston data center where users may experience performance degradation due to the capacity stability issues caused by Hurricane Beryl. The issue was observed between 15:00 UTC to 22:30 UTC on July 8, 2024, and we are currently experiencing a recurrence that started at 1:00 UTC on July 9, 2024. We have moved our traffic to another data center and we are monitoring our systems; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.
Jul 09, 2024 - 15:49 UTC
Monitoring - Our third-party service provider has implemented a workaround for this issue; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AoQeDsSQK. We will continue to monitor to ensure that the impact has been fully mitigated.
Jul 16, 2024 - 13:20 UTC
Identified - We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AoQeDsSQK?language=en_US. We will provide further updates as we progress.
Jul 15, 2024 - 14:37 UTC
Update - We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AoQeDsSQK?language=en_US. We will provide further updates as we progress.
Jul 12, 2024 - 19:11 UTC
Update - We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AoQeDsSQK?language=en_US. We will provide further updates as we progress.
Jul 12, 2024 - 02:16 UTC
Update - We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AoQeDsSQK?language=en_US. We will provide further updates as we progress.
Jul 11, 2024 - 17:35 UTC
Update - We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AoQeDsSQK?language=en_US. We will provide further updates as we progress.
Jul 11, 2024 - 00:54 UTC
Investigating - We are investigating an emerging issue with a third-party service provider causing delays in log delivery with DataStream 2.0. We are working with the service provider and actively investigating the issue and will provide further updates as we progress.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Jul 10, 2024 - 20:26 UTC

About This Site

Akamai’s services have been architected with redundancies and automatic failover to ensure optimal availability, protection, and performance. When issues arise, we are committed to delivering clear, transparent information to maintain trust and the highest possible quality of service. In the interest of time, we are providing you the most current information available, which is subject to changes, corrections and updates. If you are experiencing issues with an Akamai service and do not see a notice posted below, please contact Akamai Technical Support

Read our FAQs on the Akamai Community

Content Delivery Operational
Cloudlets Operational
Edge Delivery Operational
Global Traffic Management Operational
Image Management Operational
NetStorage Operational
App & Network Security Operational
Account Protector Operational
Akamai Identity Cloud Operational
Bot Management Operational
Edge DNS Operational
Client-Side Protection & Compliance (formerly Page Integrity Manager) Operational
Prolexic Operational
Web Application Firewall Operational
Enterprise Security Operational
Akamai MFA Operational
Enterprise Application Access Operational
Enterprise Application Access: API Service Operational
Enterprise Application Access: Configuration ? Operational
Enterprise Application Access: Reporting ? Operational
ETP/SIA: Client Operational
ETP/SIA: Configuration Operational
ETP/SIA: Connectors Operational
ETP/SIA: Name Servers Operational
ETP/SIA: Reporting Operational
ETP/SIA: Web Proxy Operational
Data Services Operational
Log Delivery ? Operational
mPulse Operational
Reporting Operational
SIEM Data feeds Operational
Web Security Analytics Operational
Configuration Operational
Configuration Deployment Operational
Content Purge Operational
TLS Provisioning Operational
Customer Service Operational
Akamai Control Center Operational
Case Ticketing Operational
Chat Operational
Telephony Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 21, 2024

No incidents reported today.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024
Resolved - We can confirm that the issue is now resolved as of 12:20 UTC on 18 July 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000ApF8OhSQK or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Jul 18, 12:46 UTC
Update - We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000ApF8OhSQK. We will provide the next update as we make progress.
Jul 18, 06:54 UTC
Investigating - We are investigating an emerging issue with telephony service related to issues with Singapore support numbers. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Jul 18, 06:23 UTC
Jul 17, 2024

No incidents reported.

Jul 16, 2024
Resolved - We can confirm that the issue is now resolved as of 22:00 UTC on July 10, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AoQxcpSQC?language=en_US or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Jul 16, 19:17 UTC
Monitoring - We have implemented a fix for this issue as of 22:00 UTC on July 10, 2024; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AoQxcpSQC?language=en_US. We will continue to monitor to ensure that the impact has been fully mitigated.
Jul 10, 22:49 UTC
Identified - We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AoQxcpSQC?language=en_US. We will provide another update within the next 60 minutes.
Jul 10, 21:45 UTC
Investigating - We are investigating an emerging issue with edge delivery in our Dallas Fort Worth (DFW) Data Center where customers may experience performance degradation due to a power issue. We are actively investigating the issue and will provide another update within the next 60 minutes.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Jul 10, 20:49 UTC
Jul 15, 2024
Resolved - We became aware an issue with WSA and Security Center related to slow loading times and/or 5XX errors that started at around 18:00 UTC on July 15th, 2024.

We can confirm that the issue is now resolved as of 18:50 UTC on July 15th, 2024 and the service has resumed normal operations. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000Aov21MSQQ or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Jul 15, 21:44 UTC
Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024
Jul 11, 2024
Jul 10, 2024
Jul 9, 2024
Resolved - We can confirm that the issue is now resolved as of 03:31 UTC on 9 July 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000Anuc6KSQQ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Jul 9, 04:58 UTC
Monitoring - We have identified the cause of the issue and implemented a fix for this issue as of 03:31 UTC on 9 July 2024; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000Anuc6KSQQ. We will continue to monitor to ensure that the impact has been fully mitigated.
Jul 9, 03:57 UTC
Investigating - We are investigating an issue with Cloudlets related to activation issues. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Jul 9, 03:31 UTC
Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.