Akamai Status

Updated

Web Security Analytics Delays

Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00009BEyfASAT. We will provide another update as progress is made.
Oct 25, 2022 - 16:11 UTC

Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00009BEyfASAT. We will provide another update within the next 12 hours.
Sep 27, 2022 - 22:26 UTC

Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00009BEyfASAT. We will provide another update within the next 12 hours.
Sep 27, 2022 - 06:16 UTC

Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00009BEyfASAT. We will provide another update within the next 12 hours.
Sep 26, 2022 - 19:38 UTC

Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00009BEyfASAT. We will provide another update within the next 12 hours.
Sep 23, 2022 - 17:02 UTC

Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00009BEyfASAT. We will provide another update within the next 12 hours.
Sep 23, 2022 - 06:09 UTC

Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00009BEyfASAT. We will provide another update within the next 120 minutes.
Sep 23, 2022 - 02:34 UTC

Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00009BEyfASAT. We will provide another update within the next 120 minutes.
Sep 23, 2022 - 00:35 UTC

Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00009BEyfASAT. We will provide another update within the next 120 minutes.
Sep 22, 2022 - 22:23 UTC

Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00009BEyfASAT. We will provide another update within the next 120 minutes.
Sep 22, 2022 - 20:32 UTC

Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00009BEyfASAT. We will provide another update within the next 120 minutes.
Sep 22, 2022 - 18:43 UTC

Investigating - We are investigating an emerging issue with Web Security Analytics (WSA) related to delay data on the WSA dashboard. We are actively investigating the issue and will provide another update within the next 2 hours. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00009BEyfASAT.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Sep 22, 2022 - 18:11 UTC

Edge Delivery issues related to HTTP2 performance

Update - We have identified the cause of the issue, and a fix is being worked on. We will provide another update as we make progress.
Oct 03, 2022 - 21:44 UTC

Investigating - We are investigating an emerging issue with Edge Delivery related to performance degradation using HTTP2. We are actively investigating the issue and will provide another update within the next 60 minutes.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Oct 03, 2022 - 20:47 UTC

About This Site

Akamai’s services have been architected with redundancies and automatic failover to ensure optimal availability, protection, and performance. When issues arise, we are committed to delivering clear, transparent information to maintain trust and the highest possible quality of service. In the interest of time, we are providing you the most current information available, which is subject to changes, corrections and updates. If you are experiencing issues with an Akamai service and do not see a notice posted below, please contact Akamai Technical Support

Read our FAQs on the Akamai Community

Content Delivery Operational

Cloudlets Operational

Edge Delivery Operational

Global Traffic Management Operational

Image Management Operational

NetStorage Operational

App & Network Security Operational

Account Protector Operational

Akamai Identity Cloud Operational

Bot Management Operational

Edge DNS Operational

Page Integrity Manager Operational

Prolexic Operational

Web Application Firewall Operational

Enterprise Security Operational

Akamai MFA Operational

Enterprise Application Access Operational

Enterprise Application Access: API Service Operational

ETP: Client Operational

ETP: Configuration Operational

ETP: Connectors Operational

ETP: Name Servers Operational

ETP: Reporting Operational

ETP: Web Proxy Operational

Data Services Operational

Log Delivery Operational

mPulse Operational

Reporting Operational

SIEM Data feeds Operational

Web Security Analytics Operational

Configuration Operational

Configuration Deployment Operational

Content Purge Operational

TLS Provisioning Operational

Customer Service Operational

Akamai Control Center Operational

Case Ticketing Operational

Chat Operational

Telephony Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 6, 2022

No incidents reported today.

Dec 5, 2022

No incidents reported.

Dec 4, 2022

No incidents reported.

Dec 3, 2022

No incidents reported.

Dec 2, 2022

No incidents reported.

Dec 1, 2022

Page Integrity Manager issues

Resolved - We can confirm that the issue is now resolved as of 19:45 UTC on 1 December 2022 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to https://community.akamai.com/customers/s/feed/0D54R00009NmLzUSAV or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Dec 1, 20:59 UTC

Monitoring - We have implemented a fix for this issue as of 16:10 UTC on 1 December 2022; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.
Dec 1, 16:15 UTC

Identified - We have identified the cause of the issue, and a fix is being implemented. We will provide another update within the next 120 minutes.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Dec 1, 14:15 UTC

Investigating - We are investigating an emerging issue with Page Integrity Manager (also known as “In-Browser Protection”) related to customers being unable to activate configurations. We are actively investigating the issue and will provide another update within the next 120 minutes.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Dec 1, 12:19 UTC

Degradation in reports for Web Security Analytics

Resolved - We can confirm that the issue is now resolved as of 04:00 UTC on 1 Dec 2022 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to https://community.akamai.com/customers/s/feed/0D54R00009Nkr0lSAB or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Dec 1, 05:48 UTC

Update - We have implemented a fix for this issue; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.
Nov 30, 23:17 UTC

Update - We are continuing to work on fixing the degradation in the real time traffic reports on Web Security Analytics (WSA). Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00009Nkr0lSAB. We will provide another update within the next 120 minutes.
Nov 30, 21:10 UTC

Identified - We have identified the cause of the issue, and a fix is being implemented.
We will provide another update within the next 120 minutes.
Nov 30, 19:14 UTC

Investigating - We are investigating an emerging issue with Web Security Analytics (WSA) related to slowness and degradation in reports on WSA.
We are actively investigating the issue and will provide another update within the next 60 minutes.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community https://community.akamai.com/customers/s/feed/0D54R00009Nkr0lSAB), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Nov 30, 18:20 UTC

Nov 30, 2022

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

Reporting Issues

Resolved - We can confirm that the issue is now resolved as of 08:15 UTC on 24 November 2022 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to https://community.akamai.com/customers/s/feed/0D54R00009MlD4vSAF or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Nov 24, 08:55 UTC

Identified - We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00009MlD4vSAF. We will provide another update as progress is made.
Nov 24, 04:59 UTC

Investigating - We are investigating an issue with Traffic Reports related to data availability on the Akamai Control Center. We are actively investigating the issue and will provide another update within the next 60 minutes.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Nov 24, 04:40 UTC

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.