Akamai Status

Updated

Enterprise Center Issues

Update - We are continuing to monitor this issue. Based on current observations, the service is operating normally. We will provide updates if the situation changes.
Feb 03, 2026 - 18:35 UTC

Monitoring - We have not experienced a reoccurrence of this issue since approximately 12:10 UTC on January 30, 2026; based on current observations, the service has resumed normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000rj0IvCAI. We will continue to monitor to ensure that the impact has been fully mitigated.
Jan 30, 2026 - 20:59 UTC

Update - We are continuing to investigate this issue. Subsequent updates around mitigation status will be posted as progress is made.
Jan 30, 2026 - 18:39 UTC

Update - We are continuing to investigate this issue.
Jan 30, 2026 - 16:10 UTC

Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000rj0IvCAI. We will provide an update within the next 60 minutes.
Jan 30, 2026 - 15:04 UTC

Investigating - We are investigating an emerging issue with Enterprise Center related to the Enterprise Center user interface in Akamai Control Center where customers may encounter intermittent slowness and occasional failures. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Jan 30, 2026 - 14:14 UTC

About This Site

Akamai’s services have been architected with redundancies and automatic failover to ensure optimal availability, protection, and performance. When issues arise, we are committed to delivering clear, transparent information to maintain trust and the highest possible quality of service. In the interest of time, we are providing you the most current information available, which is subject to changes, corrections and updates. If you are experiencing issues with an Akamai service and do not see a notice posted below, please contact Akamai Technical Support

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Content Delivery Operational

Cloudlets Operational

Edge Delivery Operational

Global Traffic Management Operational

Image Management Operational

NetStorage Operational

App & Network Security Operational

Account Protector Operational

Akamai Identity Cloud Operational

Bot Management Operational

Client-Side Protection & Compliance (formerly Page Integrity Manager) Operational

DNS Posture Management Operational

Edge DNS Operational

Prolexic Operational

Web Application Firewall Operational

Enterprise Security Operational

Akamai MFA Operational

Enterprise Application Access Operational

Enterprise Application Access: API Service Operational

Enterprise Application Access: Configuration Operational

Enterprise Application Access: Reporting Operational

ETP/SIA: Client Operational

ETP/SIA: Configuration Operational

ETP/SIA: Connectors Operational

ETP/SIA: Name Servers Operational

ETP/SIA: Reporting Operational

ETP/SIA: Web Proxy Operational

Data Services Operational

Log Delivery Operational

mPulse Operational

Reporting Operational

SIEM Data feeds Operational

TrafficPeak Operational

Web Security Analytics Operational

Configuration Operational

Configuration Deployment Operational

Content Purge Operational

TLS Provisioning Operational

Customer Service, Documentation and Community Operational

Akamai Control Center Operational

Akamai Customer Community Operational

Akamai Partner Community Operational

Akamai Techdocs Operational

Case Ticketing Operational

Chat Operational

Telephony Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 3, 2026

Unresolved incident: Enterprise Center Issues.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

Jan 29, 2026

No incidents reported.

Jan 28, 2026

Edge Delivery Issues

Postmortem - Read details
Jan 29, 16:46 UTC

Resolved - We can confirm that the issue was mitigated at around 08:00 UTC on January 26, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000qrZ1jCAE or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Jan 28, 09:10 UTC

Update - We are continuing to monitor the issue. We will provide the next update as progress is made.
Jan 28, 04:21 UTC

Monitoring - We have implemented a fix for this issue; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000qrZ1jCAE. We will continue to monitor to ensure that the impact has been fully mitigated.
Jan 26, 08:12 UTC

Identified - We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000qrZ1jCAE. We will provide the next update as progress is made.
Jan 26, 05:42 UTC

Update - We are continuing to investigate the issue. We will provide the next update as we make progress.
Jan 26, 04:31 UTC

Investigating - We are investigating an issue with the HTTP edge delivery network related to latency or availability issues (5xx errors). We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700000qrZ1jCAE. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Jan 26, 03:46 UTC

Jan 27, 2026

Upcoming winter storm notification

Resolved - After monitoring our systems, we haven’t observed any issues with our services related to the winter storm. We will now consider this notification resolved.
Jan 27, 18:56 UTC

Monitoring - Akamai is aware of an upcoming winter storm set to affect the continental United States during the upcoming days (https://www.wpc.ncep.noaa.gov/wwd/wssi/wssi.php). Akamai is working with our vendors to ensure proper preparedness to withstand the storm and take actions in case they are needed. We are actively monitoring the situation to ensure that services remain stable. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Jan 23, 19:14 UTC

Jan 26, 2026

Certificate Provisioning System (CPS) Errors in Akamai Control Center (ACC)

Resolved - We recently became aware of an issue with the Certificate Provisioning System (CPS) user interface in Akamai Control Center (ACC) where users experienced "Akamai Control Center has experienced an error, please try again. If the problem persists, contact Akamai Technical Support." errors. The issue also affected the Certificate Provisioning System (CPS) API requests.

The impact occurred between approximately 13:00 and 15:30 UTC on 26 January 2026. We can confirm that the issue is resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000qx5z6CAA, or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Jan 26, 13:00 UTC

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.