Akamai Status

Updated

All Systems Operational

About This Site

Akamai’s services have been architected with redundancies and automatic failover to ensure optimal availability, protection, and performance. When issues arise, we are committed to delivering clear, transparent information to maintain trust and the highest possible quality of service. In the interest of time, we are providing you the most current information available, which is subject to changes, corrections and updates. If you are experiencing issues with an Akamai service and do not see a notice posted below, please contact Akamai Technical Support

Read our FAQs on the Akamai Community

Note: Status information and history is available beginning with the launch of this page on September 27, 2021.

Content Delivery Operational

Cloudlets Operational

Edge Delivery Operational

Global Traffic Management Operational

Image Management Operational

NetStorage Operational

App & Network Security Operational

Account Protector Operational

Akamai Identity Cloud Operational

Bot Management Operational

Edge DNS Operational

Page Integrity Manager Operational

Prolexic Operational

Web Application Firewall Operational

Enterprise Security Operational

Akamai MFA Operational

Enterprise Application Access Operational

Enterprise Application Access: API Service Operational

ETP: Client Operational

ETP: Configuration Operational

ETP: Connectors Operational

ETP: Name Servers Operational

ETP: Reporting Operational

ETP: Web Proxy Operational

Data Services Operational

Log Delivery Operational

mPulse Operational

Reporting Operational

SIEM Data feeds Operational

Web Security Analytics Operational

Configuration Operational

Configuration Deployment Operational

Content Purge Operational

TLS Provisioning Operational

Customer Service Operational

Akamai Control Center Operational

Case Ticketing Operational

Chat Operational

Telephony Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 22, 2021

No incidents reported today.

Oct 21, 2021

No incidents reported.

Oct 20, 2021

Edge DNS Delays

Resolved - We can confirm that the issue is now resolved as of 19:40 UTC on October 20, 2021 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications or reaching out to Akamai Support.
Oct 20, 19:55 UTC

Investigating - We are investigating an emerging issue with Edge DNS related to delayed propagations. We are actively investigating the issue and will provide another update within the next 30 minutes. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Oct 20, 19:19 UTC

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

Prolexic IP Protect Issues

Postmortem - Read details
Oct 13, 00:03 UTC

Resolved - We can confirm that the issue is now resolved as of 17:56 UTC on 12 October, 2021 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to https://community.akamai.com/customers/s/feed/0D54R00008FH8PySAL or reaching out to Akamai Support.
Oct 12, 17:57 UTC

Monitoring - We have implemented a fix for this issue as of 17:35 UTC on 12 October, 2021; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008FH8PySAL.
Oct 12, 17:38 UTC

Investigating - We are investigating an emerging issue with our IPProtect services.

If you have questions or are experiencing an impact due to this issue, please contact the Security Operations Control Center. Contact information is available at https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp.
Oct 12, 17:13 UTC

Oct 11, 2021

Certificate Provisioning Service Issues

Resolved - We can confirm that the issue is now resolved as of 17:04 UTC on October 08, 2021 and has resumed normal operation. Customers and partners can view additional details about the incident, by logging in to https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Oct 11, 01:10 UTC

Update - Monitoring continues with no further issues found, and will continue overnight and during the weekend to ensure there is no recurrence
Oct 8, 23:13 UTC

Update - We are continuing to monitor for any further issues.
Oct 8, 21:08 UTC

Update - We are continuing to monitor for any further issues.
Oct 8, 19:42 UTC

Monitoring - We have implemented a fix as of 17:04 UTC on October 08, 2021; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.
Oct 8, 17:07 UTC

Identified - We have identified the cause of the issue, and a fix is being implemented.
Oct 8, 16:49 UTC

Investigating - We are investigating an emerging issue with Certificate Provisioning Service related to issues with alert notifications on upcoming origin certificate expiries not being sent to customers. This appears to have started after October 4, 2021. We are actively investigating the issue and we are implementing a fix. We will provide another update as son the fix has been deployed.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/feed/0D54R00008FFRmLSAX), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Oct 8, 16:32 UTC

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021