Akamai Status

Updated

All Systems Operational

About This Site

Akamai’s services have been architected with redundancies and automatic failover to ensure optimal availability, protection, and performance. When issues arise, we are committed to delivering clear, transparent information to maintain trust and the highest possible quality of service. In the interest of time, we are providing you the most current information available, which is subject to changes, corrections and updates. If you are experiencing issues with an Akamai service and do not see a notice posted below, please contact Akamai Technical Support

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Content Delivery Operational

Cloudlets Operational

Edge Delivery Operational

Global Traffic Management Operational

Image Management Operational

NetStorage Operational

App & Network Security Operational

Account Protector Operational

Akamai Identity Cloud Operational

Bot Management Operational

Edge DNS Operational

Page Integrity Manager Operational

Prolexic Operational

Web Application Firewall Operational

Enterprise Security Operational

Akamai MFA Operational

Enterprise Application Access Operational

Enterprise Application Access: API Service Operational

ETP: Client Operational

ETP: Configuration Operational

ETP: Connectors Operational

ETP: Name Servers Operational

ETP: Reporting Operational

ETP: Web Proxy Operational

Data Services Operational

Log Delivery Operational

mPulse Operational

Reporting Operational

SIEM Data feeds Operational

Web Security Analytics Operational

Configuration Operational

Configuration Deployment Operational

Content Purge Operational

TLS Provisioning Operational

Customer Service Operational

Akamai Control Center Operational

Case Ticketing Operational

Chat Operational

Telephony Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 1, 2023

No incidents reported today.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

Edge Delivery issues

Resolved - We can confirm that the issue is now resolved as of 12:05 UTC on 25 January, 2023 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Jan 25, 12:07 UTC

Investigating - We are investigating an emerging issue with a third-party service provider causing connectivity issues with Edge Delivery. We are working with the service provider and actively investigating the issue and will provide another update within the next 120 minutes.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Jan 25, 10:19 UTC

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

Telephony availability in India

Resolved - We can confirm that the issue is now resolved of 18:45 UTC on January 21, 2023 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to https://community.akamai.com/customers/s/feed/0D54R00009WXQBeSAP or reaching out to Akamai Support.
Jan 21, 21:08 UTC

Update - We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00009WXQBeSAP. We will provide another update as we progress.
Jan 21, 12:15 UTC

Investigating - We are investigating an emerging issue with our Telephony services where customers may be unable to reach Akamai Technical Support. We are actively investigating the issue and will provide another update within the next 60 minutes.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/feed/0D54R00009WXQBeSAP), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Jan 21, 10:19 UTC

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

Jan 18, 2023

Web Security Analytics availability

Resolved - We can confirm that the issue is now resolved as of 07:03 UTC on 18 January, 2023 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Jan 18, 08:19 UTC

Monitoring - Our Vendor has fixed the issue at their end as of 07:03 UTC on 18 January, 2023; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.
Jan 18, 07:19 UTC

Update - We are continuing to work with our provider to investigate this issue. The data is now loading as of 05:30 UTC on the 18th of January 2023. However, customers may continue to experience intermittent slowness while accessing the application.

Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00009VY9ITSA1

We will post another update as we make progress.
Jan 18, 06:23 UTC

Investigating - We are investigating an emerging issue with Web Security Analytics (WSA) related to data availability with blank dashboards being displayed. We are actively investigating the issue and will provide another update within the next 60 minutes.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Jan 18, 05:44 UTC