Update - We are working with the affected customers on various options to mitigate the impact. The next update will be provided after the incident is fully mitigated.
Nov 23, 05:29 UTC
Nov 23, 05:29 UTC
Update - We are continuing to investigate this issue. We will provide an update within the next four hours.
Nov 23, 01:32 UTC
Nov 23, 01:32 UTC
Update - We are continuing to investigate this issue. We will provide an update within the next four hours.
Nov 22, 21:13 UTC
Nov 22, 21:13 UTC
Update - We are continuing to investigate this issue. We will provide an update within the next three hours.
Nov 22, 17:07 UTC
Nov 22, 17:07 UTC
Update - We are still continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008MT7QfSAL. We will provide an update within the next 120 minutes.
Nov 22, 15:20 UTC
Nov 22, 15:20 UTC
Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008MT7QfSAL. We will provide an update within the next 120 minutes.
Nov 22, 13:01 UTC
Nov 22, 13:01 UTC
Investigating - We are investigating an emerging issue with Enterprise Application Access related to Password Management where end users may be unable to change their password. We are actively investigating the issue and will provide another update within the next 60 minutes.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Nov 22, 12:02 UTC
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Nov 22, 12:02 UTC
About This Site
Akamai’s services have been architected with redundancies and automatic failover to ensure optimal availability, protection, and performance. When issues arise, we are committed to delivering clear, transparent information to maintain trust and the highest possible quality of service. In the interest of time, we are providing you the most current information available, which is subject to changes, corrections and updates. If you are experiencing issues with an Akamai service and do not see a notice posted below, please contact Akamai Technical Support
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