Edge Delivery DNS resolution errors
Incident
Report for Akamai
Resolved
We can confirm that the issue is now resolved as of 19:20 UTC on February 27, 2023 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications or reaching out to Akamai Support.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Update
Minor correction to the times below
Monitoring
We identified an issue with Edge Delivery where users may have experienced DNS resolution failures. The issue started around 19:00 UTC on February 27, 2023, and was mitigated at approximately 19:20 UTC on February 27, 2023. The issue was caused by a recent software release and was identified by our monitoring and alerting systems at which point the software release was rolled back. We apologize for the impact. If you have further questions, please post them at https://community.akamai.com/customers/s/feed/0D54R00009cYoBgSAK
This incident affected: Content Delivery (Edge Delivery).