Account Protector Issues
Incident
Report for Akamai
Resolved
We can confirm that the issue is now resolved as of 13:21 UTC on May 1, 2024 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AgJjSaSQK or reaching out to Akamai Support.
We apologize for the impact and thank you for your patience and continued support.
We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
We apologize for the impact and thank you for your patience and continued support.
We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Investigating
We are investigating an emerging issue with Account Protector related to User Intelligence Console down. We are actively investigating the issue and will provide another update within the next 30 minutes.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
This incident affected: App & Network Security (Account Protector).