We can confirm that the issue is now resolved as of 13:15 UTC on August 26, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000Atco7ySQA or reaching out to Akamai Support.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Posted Aug 26, 2024 - 20:52 UTC
Update
We continue monitoring for any further issues; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000Atco7ySQA. We will continue to monitor to ensure that the impact has been fully mitigated.
Posted Aug 25, 2024 - 22:31 UTC
Update
We have implemented a fix for this issue as of 12:28 UTC on August 25, 2024; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000Atco7ySQA. We will continue to monitor to ensure that the impact has been fully mitigated.
Posted Aug 25, 2024 - 14:03 UTC
Monitoring
We have implemented a fix for this issue as of 12:28 UTC on August 25, 2024; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000Atco7ySQA. We will continue to monitor to ensure that the impact has been fully mitigated.