Akamai Status

Updated
Reporting Issues
Incident Report for Akamai
Resolved
We can confirm that the issue is now resolved as of 13:15 UTC on August 26, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000Atco7ySQA or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Posted Aug 26, 2024 - 20:52 UTC
Update
We continue monitoring for any further issues; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000Atco7ySQA. We will continue to monitor to ensure that the impact has been fully mitigated.
Posted Aug 25, 2024 - 22:31 UTC
Update
We have implemented a fix for this issue as of 12:28 UTC on August 25, 2024; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000Atco7ySQA. We will continue to monitor to ensure that the impact has been fully mitigated.
Posted Aug 25, 2024 - 14:03 UTC
Monitoring
We have implemented a fix for this issue as of 12:28 UTC on August 25, 2024; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000Atco7ySQA. We will continue to monitor to ensure that the impact has been fully mitigated.
Posted Aug 25, 2024 - 13:41 UTC
Identified
We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai https://community.akamai.com/customers/s/feed/0D54R0000Atco7ySQA. We will provide the next update as we make progress.
Posted Aug 25, 2024 - 12:42 UTC
Update
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000Atco7ySQA. We will provide the next update as we make progress.
Posted Aug 25, 2024 - 11:21 UTC
Investigating
We are investigating an issue with reporting related to latency. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Posted Aug 25, 2024 - 10:52 UTC
This incident affected: Data Services (Reporting).