We can confirm that the issue was mitigated at approximately 09:40 UTC on May 13, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000017tokVCAQ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Posted May 13, 2026 - 10:25 UTC
Investigating
We are investigating an emerging issue with Edge Delivery related to general performance degratation in Amsterdam, Netherlands. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Posted May 13, 2026 - 09:33 UTC
This incident affected: Content Delivery (Edge Delivery).
