We can confirm that the issue was mitigated at 20:25 UTC on September 29, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001WM3dyCAD or reaching out to Akamai Support.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Posted Sep 29, 2026 - 21:22 UTC
Update
We are continuing to investigate the issue. We identified another issue in Identity Manager where customers can't access to manage their users in Akamai Control Center. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001WM3dyCAD. We will provide an update within the next 60 minutes.
Posted Sep 29, 2026 - 20:48 UTC
Investigating
We are investigating an emerging issue with Configuration Deployment related to errors while activating delivery configurations in Property Manager. We are actively investigating the issue and will provide another update within the next 30 minutes.