Akamai Status

Updated

Cloudlets Application Issues

Incident Report for Akamai

Resolved

We can confirm that the issue is now resolved as of 11:31 UTC on July 14, 2022 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Posted Oct 31, 2022 - 17:45 UTC

Update

We are continuing to monitor for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008ucwygSAA. We will provide another update as we progress.
Posted Sep 23, 2022 - 17:03 UTC

Update

We are continuing to monitor for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008ucwygSAA. We will provide another update as we progress.
Posted Jul 14, 2022 - 18:22 UTC

Update

We are continuing to monitor for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008ucwygSAA. We will provide another update as we progress.
Posted Jun 28, 2022 - 16:37 UTC

Update

We are continuing to monitor for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008ucwygSAA. We will provide another update as we progress.
Posted Jun 17, 2022 - 10:32 UTC

Update

We are continuing to monitor for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008ucwygSAA. We will provide another update within the next 24 hours.
Posted Jun 16, 2022 - 10:53 UTC

Update

We are continuing to monitor for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008ucwygSAA. We will provide another update within the next 24 hours.
Posted Jun 15, 2022 - 10:04 UTC

Update

We are continuing to monitor for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008ucwygSAA. We will provide another update within the next 18 hours.
Posted Jun 14, 2022 - 21:36 UTC

Update

We are continuing to monitor the Cloudlets Application within Akamai's Control Center for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008ucwygSAA. We will provide another update within the next 12 hours.
Posted Jun 14, 2022 - 10:59 UTC

Update

We are continuing to monitor for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008ucwygSAA. We will provide another update within the next 15 hours.
Posted Jun 13, 2022 - 23:57 UTC

Monitoring

We have implemented a fix for this issue; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.
Posted Jun 13, 2022 - 21:24 UTC

Update

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008ucwygSAA. We will provide another update within the next 2 hours.
Posted Jun 13, 2022 - 20:41 UTC

Investigating

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008ucwygSAA. We will provide another update within the next 60minutes.
Posted Jun 13, 2022 - 19:45 UTC

Monitoring

We have implemented a fix for this issue as of 18:05 UTC on June 13, 2022; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.
Posted Jun 13, 2022 - 18:40 UTC

Investigating

We are investigating an emerging issue with Cloudlets related to 5xx errors being displayed in the application. We are actively investigating the issue and will provide another update within the next 30 minutes.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Posted Jun 13, 2022 - 18:10 UTC
This incident affected: Customer Service, Documentation and Community (Akamai Control Center) and Content Delivery (Cloudlets).