Reporting issues
Incident
Report for Akamai
Resolved
We can confirm that the issue is now resolved as of 9:15 UTC on November 20, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000B0bnwKSQQ or reaching out to Akamai Support.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Update
We are continuing to monitor for any further issues. We will provide the next update as we make progress.
Monitoring
We have implemented a fix for this issue as of 9:15 UTC on November 20, 2024; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B0bnwKSQQ. We will continue to monitor to ensure that the impact has been fully mitigated.
Identified
We have identified an issue with Reporting related to delayed data for the "Traffic by Hostname" report on the Akamai Control Center.
We have implemented a fix for this issue as of 9:15 UTC on November 20, 2024; based on current observations, the service is resuming normal operations.
We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
We have implemented a fix for this issue as of 9:15 UTC on November 20, 2024; based on current observations, the service is resuming normal operations.
We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
This incident affected: Data Services (Reporting).