We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Posted May 31, 2022 - 20:52 UTC
Identified
We have identified the cause of the issue, and a fix is being implemented. We will provide another update within the next 60 minutes.
Posted May 31, 2022 - 20:35 UTC
Update
We are continuing to investigate this issue. We identified that the issue affects all countries and is not only limited to North America.. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008sGEi4SAG. We will provide another update within the next 60 minutes.
We are investigating an emerging issue with Edge Delivery related to intermittent 5xx errors. We are actively investigating the issue and will provide another update within the next 30 minutes.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Posted May 31, 2022 - 18:34 UTC
This incident affected: Content Delivery (Edge Delivery).