Configuration Deployment Issues in Property Manager
Incident
Report for Akamai
Postmortem
Customers and partners can find an incident summary report here: https://community.akamai.com/customers/s/feed/0D5a700000WIbojCAD
Resolved
We can confirm that the issue was mitigated at 20:19 UTC on July 30, 2025, and after monitoring our systems for some time, we can confirm that the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000WIbojCAD or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Update
After further investigation, we confirmed that configuration deployments are not impacted and the issue is only related to the Property Manager application in Akamai Control Center. We have identified the cause of the issue, and we are continuing to work on a fix.
Identified
We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000WIbojCAD. We will provide an update within the next 60 minutes.
Update
Updating the title and component to reflect the correct impact.
Investigating
We are investigating an emerging issue with Akamai Control Center related to Property Manager issues, where users may experience errors when trying to activate new properties or perform changes to their properties. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
This incident affected: Configuration (Configuration Deployment).