We can confirm that the issue is now resolved as of 08:45 UTC on 4 November 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AzwOObSQM or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Posted Nov 04, 2024 - 09:41 UTC
Monitoring
Our third-party service provider has implemented a fix for this issue as of 08:45 UTC on November 4, 2024; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AzwOObSQM. We will continue to monitor to ensure that the impact has been fully mitigated.
Posted Nov 04, 2024 - 09:16 UTC
Update
We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AzwOObSQM. We will provide the next update as we make progress.