We can confirm that the issue is now resolved as of 14:42 UTC on Feb 29, 2024 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AYZojBSQT or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Posted Feb 29, 2024 - 16:28 UTC
Monitoring
We have implemented a fix for which we believe may have caused this issue and will continue to monitor to ensure that the impact has been fully mitigated.
Posted Feb 29, 2024 - 01:04 UTC
Update
The impact is limited to uploads using a specific client so customers can use SFTP or CLI for uploads as a workaround. We are continuing to investigate this issue.
We are investigating an issue with NetStorage related to connection failures with internal server errors. We are actively investigating the issue and will provide another update within the next 60 minutes.