We can confirm that the issue is now resolved as of 04:00 UTC on 1 Dec 2022 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to https://community.akamai.com/customers/s/feed/0D54R00009Nkr0lSAB or reaching out to Akamai Support.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Posted Dec 01, 2022 - 05:48 UTC
Update
We have implemented a fix for this issue; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.
Posted Nov 30, 2022 - 23:17 UTC
Update
We are continuing to work on fixing the degradation in the real time traffic reports on Web Security Analytics (WSA). Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00009Nkr0lSAB. We will provide another update within the next 120 minutes.
Posted Nov 30, 2022 - 21:10 UTC
Identified
We have identified the cause of the issue, and a fix is being implemented. We will provide another update within the next 120 minutes.
Posted Nov 30, 2022 - 19:14 UTC
Investigating
We are investigating an emerging issue with Web Security Analytics (WSA) related to slowness and degradation in reports on WSA. We are actively investigating the issue and will provide another update within the next 60 minutes.