We can confirm that the issue was mitigated at 02:10 UTC on 1 Sep 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000ZJnSbCAL or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Posted Sep 02, 2025 - 01:32 UTC
Monitoring
We became aware of an issue with Edge Delivery in Miami related to an increase in 5xx errors. The issue lasted between around 01:51 UTC and 02:10 UTC on September 1, 2025. We have implemented a fix which we believe may have caused; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000ZJnSbCAL. We will continue to monitor to ensure that the impact has been fully mitigated. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Posted Sep 01, 2025 - 04:58 UTC
This incident affected: Content Delivery (Edge Delivery).
