We can confirm that the issue is now resolved as of 21:19 UTC on February 4, 2022 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Posted Feb 04, 2022 - 21:23 UTC
We have implemented a fix for this issue as of 19:50 UTC on February 4, 2022; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated. We will provide an update within the next 2 hours.
We are investigating an emerging issue with Reporting related to Media Delivery Reports (historical Download Delivery and historical Adaptive Media Delivery reports) in the Akamai Control Center where users may see a gap between January 31, 2022 and February 3, 2022. We are actively investigating the issue and will provide another update within the next 120 minutes.