Edge Delivery issues in Los Angeles, California
Incident
Report for Akamai
Postmortem
Customers and partners can find an incident summary report, here: https://community.akamai.com/customers/s/feed/0D5a700000UhpbYCAR
Resolved
We can confirm that the issue was mitigated at 19:00 UTC for IPv4 traffic and 19:08 UTC for IPv6 traffic on 14 July 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000UhpbYCAR or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Monitoring
Akamai became aware of connectivity issues in our Los Angeles, California data center. During the impact window, customers would have experienced slowness, timeouts, and/or connection errors. The issue started at around 18:22 UTC on July 14, 2025 and the impact was mitigated at 19:00 UTC for IPv4 traffic and at 19:08 UTC for IPv6 traffic. Based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000UhpbYCAR. We will continue to monitor to ensure that the impact has been fully mitigated. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
This incident affected: Content Delivery (Edge Delivery).