We can confirm that the issue is now resolved as of 4:20 UTC on 23 February, 2023 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to https://community.akamai.com/customers/s/feed/0D54R00009cVlf5SAC or reaching out to Akamai Support.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Posted Feb 23, 2023 - 05:24 UTC
Identified
We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00009cVlf5SAC. We will provide an update as we make progress.
We are investigating an issue with Web Security Analytics related to dashboards where users may experience 5XX error responses intermittently. We are actively investigating the issue and will provide another update within the next 60 minutes.