We can confirm that the issue was mitigated at 00:07 UTC on February 4, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000rj0IvCAI or reaching out to Akamai Support.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Posted Feb 04, 2026 - 01:33 UTC
Update
We are continuing to monitor this issue. Based on current observations, the service is operating normally. We will provide updates if the situation changes.
Posted Feb 03, 2026 - 18:35 UTC
Monitoring
We have not experienced a reoccurrence of this issue since approximately 12:10 UTC on January 30, 2026; based on current observations, the service has resumed normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000rj0IvCAI. We will continue to monitor to ensure that the impact has been fully mitigated.
Posted Jan 30, 2026 - 20:59 UTC
Update
We are continuing to investigate this issue. Subsequent updates around mitigation status will be posted as progress is made.
We are investigating an emerging issue with Enterprise Center related to the Enterprise Center user interface in Akamai Control Center where customers may encounter intermittent slowness and occasional failures. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.