DigiCert certificate revocation event
Incident
Report for Akamai
Postmortem
Customers and partners can find an incident summary report, here: https://community.akamai.com/customers/s/feed/0D54R0000Ar96q0SQA
Resolved
We can confirm that the issue is now resolved as of 19:30 UTC on August 3, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AqP9jFSQS or reaching out to Akamai Support.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Monitoring
We are currently monitoring the rotation of affected certificates in collaboration with our customers. Customers with pending validation or approval steps with DigiCert or Akamai are encouraged to act as soon as possible. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AqP9jFSQS.
Update
We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AqP9jFSQS.
We will provide an update as progress is made.
We will provide an update as progress is made.
Update
We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AqP9jFSQS.
We will provide an update as progress is made.
We will provide an update as progress is made.
Update
We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AqP9jFSQS.
We will provide an update as progress is made.
We will provide an update as progress is made.
Update
We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AqP9jFSQS.
We will provide an update as progress is made.
We will provide an update as progress is made.
Update
We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AqP9jFSQS.
We will provide an update as progress is made.
We will provide an update as progress is made.
Update
We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AqP9jFSQS.
We will provide an update as progress is made.
We will provide an update as progress is made.
Update
We are continuing to work on a fix for this issue.
Identified
Akamai has been made aware of a DigiCert announcement (https://www.digicert.com/support/certificate-revocation-incident) where a subset of DigiCert certificates that violate the CA/Browser guidelines will be revoked. The revocation will take place at 19:30 UTC on July 30, 2024.
Akamai has identified a list of Akamai-managed certificates that will be revoked. Note that this is a small percentage of overall DigiCert certificates managed in Akamai's Certificate Provisioning System. If your certificate is in Akamai's list, you will see an advisory on Akamai Control Center (Top right corner "Notifications") titled "DigiCert certificate revocation event". This includes details around actions Akamai will take and actions that customers should take.
If you do not see an advisory, there is no action needed on your Akamai-managed certificates in CPS.
Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AqP9jFSQS.
We will provide an update as progress is made.
Akamai has identified a list of Akamai-managed certificates that will be revoked. Note that this is a small percentage of overall DigiCert certificates managed in Akamai's Certificate Provisioning System. If your certificate is in Akamai's list, you will see an advisory on Akamai Control Center (Top right corner "Notifications") titled "DigiCert certificate revocation event". This includes details around actions Akamai will take and actions that customers should take.
If you do not see an advisory, there is no action needed on your Akamai-managed certificates in CPS.
Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AqP9jFSQS.
We will provide an update as progress is made.
This incident affected: Configuration (TLS Provisioning).