EAA Enterprise Center issues
Incident
Report for Akamai
Resolved
We can confirm that the issue was mitigated at 14:30 UTC on October 1, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000cDu8YCAS or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Update
We continue to work on the fix development. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000cDu8YCAS. We will provide an update as we make progress.
Update
We have identified the cause of the issue, and a fix is being developed. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000cDu8YCAS. We will provide an update as we make progress.
Identified
We have identified the cause of the issue, and a fix is being developed. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000cDu8YCAS. We will provide an update as we make progress.
Investigating
We are investigating an emerging issue with the EAA Enterprise Center related to errors with the new UI. We are actively investigating the issue and will provide another update within the next 120 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
This incident affected: Enterprise Security (Enterprise Application Access: Configuration, ETP/SIA: Configuration).