We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Posted Aug 25, 2023 - 12:24 UTC
Our third-party service provider has identified the cause of the issue, and has implemented a fix which we believe may have caused this issue as of 16:50 UTC on August 24, 2023; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000A7kBcpSQE. We will continue to monitor to ensure that the impact has been fully mitigated.
We are investigating an emerging issue causing latency and connectivity issues with Edge Delivery in Kathmandu. We are actively investigating the issue and will provide another update within the next 30 minutes.