Akamai Status

Updated

Edge Delivery issues in Japan

Incident Report for Akamai

Resolved

We can confirm that the issue was mitigated at 09:20 UTC on July 30, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Posted Jul 30, 2025 - 11:01 UTC

Monitoring

We have implemented a fix for this issue as of 9:15 UTC on July 30, 2025; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000WEpxtCAD. We will continue to monitor to ensure that the impact has been fully mitigated.
Posted Jul 30, 2025 - 09:49 UTC

Update

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000WEpxtCAD. We will provide an update within the next 120 minutes.
Posted Jul 30, 2025 - 09:06 UTC

Investigating

We are investigating an emerging issue with Edge Delivery in Japan related to SSL handshake failures. We are actively investigating the issue and will provide another update within the next 90 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Posted Jul 30, 2025 - 08:12 UTC
This incident affected: Content Delivery (Edge Delivery).