Akamai Status

Updated

Bot Manager (BMP) and Enterprise Application Access (EAA) Degradation in Washington DC

Incident Report for Akamai

Resolved

We became aware of an issue with Bot Manager and Enterprise Application Access related to degradation and unavailability.
The issue lasted between 19:45 UTC on January 22, 2025 and 20:15 UTC on January 22, 2025.

We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5Do00001zeTD2KAM?language=en_US or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Posted Jan 22, 2025 - 22:43 UTC

This incident affected: Enterprise Security (Enterprise Application Access) and App & Network Security (Bot Management).