SIA errors in Washington and Los Angeles.
Incident
Report for Akamai
Resolved
We can confirm that the issue is now resolved as of 18:50 UTC on June 20, 2024, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AklQyjSQE or reaching out to Akamai Support.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Update
We are continuing to monitor to ensure that the impact has been fully mitigated. We will provide the next update as we make progress.
Update
We are continuing to monitor to ensure that the impact has been fully mitigated. We will provide the next update as we make progress.
Update
We are continuing to monitor to ensure that the impact has been fully mitigated. We will provide the next update as we make progress.
Monitoring
We have implemented a fix for this issue; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AklQyjSQE We will continue to monitor to ensure that the impact has been fully mitigated and update appropriately.
Update
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AklQyjSQE. We will provide an update within the next
60 minutes.
60 minutes.
Update
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AklQyjSQE. We will provide an update within the next
60 minutes.
60 minutes.
Update
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AklQyjSQE. We will provide an update within the next
30 minutes.
30 minutes.
Investigating
We are investigating an emerging issue with SIA related to errors. We are actively investigating the issue and will provide another update within the next 30 minutes.
We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
This incident affected: Enterprise Security (ETP/SIA: Reporting).