Akamai Status

Updated

Reporting Issues

Incident Report for Akamai

Resolved

We can confirm that the issue was mitigated at 04:00 UTC on 13 January 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000p0akrCAA or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Posted Jan 13, 2026 - 09:45 UTC

Monitoring

We have implemented a fix for this issue as of 04:00 UTC on 13 January 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000p0akrCAA. We will continue to monitor to ensure that the impact has been fully mitigated.
Posted Jan 13, 2026 - 08:19 UTC

Update

We continue to work in the identified issue and its fix. We are in the process of fixing the delay and we will continue to provide updates as progress is made.
Posted Jan 13, 2026 - 00:13 UTC

Identified

The issue has been identified and a fix is being implemented. Data is now populating with a delay, we are in the process of fixing the delay and we will continue to provide updates as progress is made.
Posted Jan 12, 2026 - 23:34 UTC

Update

We are continuing to investigate this issue. We will provide an update within the next 60 minutes.
Posted Jan 12, 2026 - 22:31 UTC

Update

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000p0akrCAA. We will provide an update within the next 60 minutes.
Posted Jan 12, 2026 - 21:26 UTC

Update

We are continuing to work in the mitigation actions for this issue, the issue appears to have started at around 16:15 UTC on 12th January 2026. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000p0akrCAA. We will provide an update within the next 60 minutes.
Posted Jan 12, 2026 - 20:34 UTC

Investigating

We are investigating an emerging issue with our Traffic Hostname Report in which customers may find it not populating data . We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Posted Jan 12, 2026 - 20:04 UTC
This incident affected: Data Services (Reporting).