Akamai Status

Updated

Edge Delivery - Content Delivery in Pakistan

Incident Report for Akamai

Resolved

We can confirm that the issue was mitigated at 4:20 UTC on July 2, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Posted Jul 06, 2026 - 04:11 UTC

Monitoring

We have implemented network changes to route traffic away from the affected areas while the ISP continues to work on the submarine cable issue; based on current observations, the service has resumed normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001GuST3CAN. We will continue to monitor to ensure that the impact has been fully mitigated.
Posted Jul 02, 2026 - 21:42 UTC

Identified

The issue has been identified as related to a submarine cable issue affecting traffic to/from Pakistan. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001GuST3CAN. We will provide an update as we progress.
Posted Jul 02, 2026 - 17:51 UTC

Update

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001GuST3CAN. We will provide an update as we progress.
Posted Jul 02, 2026 - 15:34 UTC

Update

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001GuST3CAN. We will provide an update within the next 30 minutes.
Posted Jul 02, 2026 - 15:05 UTC

Investigating

We are investigating an emerging issue with Edge Delivery involving timeouts and performance degradation in the Pakistan region. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Posted Jul 02, 2026 - 14:40 UTC
This incident affected: Content Delivery (Edge Delivery).