We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Posted Feb 12, 2022 - 23:20 UTC
Update
We are continuing to monitor for any further issues. We will provide an update within the next 2 hours.
Posted Feb 12, 2022 - 21:27 UTC
Update
We are continuing to monitor for any further issues. We will provide an update within the next 2 hours.
Our third-party service provider has implemented a fix for this issue as of 16:30 UTC on February 12, 2022; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.
Posted Feb 12, 2022 - 16:33 UTC
Update
Our third-party service provider has identified the cause of the issue, and a fix is being implemented. We will provide another update within the next 60 minutes.
Posted Feb 12, 2022 - 16:09 UTC
Identified
Our third-party service provider has identified the cause of the issue, and a fix is being implemented. We will provide another update within the next 60 minutes.
Posted Feb 12, 2022 - 15:11 UTC
Update
We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00008YyvDeSAJ. We will provide another update within the next 60 minutes.
We are investigating an emerging issue with telephone services related to availability with calls. We are actively investigating the issue and will provide another update within the next 30 minutes.