Akamai Status

Web Security Analytics (WSA) issues
Incident Report for Akamai
We can confirm that the issue is now resolved as of 15:00 UTC on 7 September 2023 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to https://community.akamai.com/customers/s/feed/0D54R0000A9uzHGSQY or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Posted Sep 08, 2023 - 03:48 UTC
We have implemented a fix for this issue as of 15:00 UTC on September 7, 2023; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000A9uzHGSQY. We will continue to monitor to ensure that the impact has been fully mitigated.
Posted Sep 07, 2023 - 15:21 UTC
We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000A9uzHGSQY
We will provide another update within the next 120 minutes.
Posted Sep 07, 2023 - 13:56 UTC
We are investigating an emerging issue with a third-party service provider causing 5xx error on Web Security Analytics (WSA) dashboard. We are working with the service provider and actively investigating the issue and will provide another update within the next 30 minutes.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Posted Sep 07, 2023 - 13:37 UTC
This incident affected: Data Services (Web Security Analytics).