We became aware of an issue with Configuration Deployment and Akamai Control Center related to errors when activating delivery configurations in Property Manager and an inability to access Identity Manager in Akamai Control Center to manage users. The issue lasted between 14:13 UTC and 14:34 UTC on September 30, 2026. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001WM3dyCAD or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Posted Sep 30, 2026 - 15:03 UTC
This incident affected: Customer Service, Documentation and Community (Akamai Control Center) and Configuration (Configuration Deployment).
