We can confirm that error rates are dropping globally and are continuing to work to implement the identified fix as quickly and safely as possible. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AJuhFoSQJ. We will provide further updates as we make progress
We have identified that the intermittent API timeouts are more widespread than just purge requests and cloudlets and are currently being experienced across service APIs. We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AJuhFoSQJ?language=en_US. We will provide another update within the next 60 minutes.
We are investigating an emerging issue with API requests related to purge requests and cloudlets. We are actively investigating the issue and will provide another update within the next 30 minutes.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Posted Nov 13, 2023 - 19:12 UTC
This incident affected: Content Delivery (Cloudlets) and Configuration (Content Purge).