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Multiple Compute and Edge Delivery Services Experiencing Packet Loss in India Region
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We became aware of a reoccurrence of the issue with a third-party service provider causing degraded networking performance and packet loss with multiple Akamai services in the Mumbai, IN region related to https://www.akamaistatus.com/incidents/m5z1b82n5h0z.
The issue lasted between 19:45 UTC and 21:00 UTC on February 27, 2026.
We have taken mitigation steps and escalated to our third-party service provider to investigate the additional period of impact; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000wQl7YCAS. We will continue to monitor to ensure that the impact has been fully mitigated.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
The issue lasted between 19:45 UTC and 21:00 UTC on February 27, 2026.
We have taken mitigation steps and escalated to our third-party service provider to investigate the additional period of impact; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000wQl7YCAS. We will continue to monitor to ensure that the impact has been fully mitigated.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
This incident affects: Content Delivery (Edge Delivery).