We can confirm that the issue is now resolved as of approximately 11:30 UTC on June 19, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000Am6AYNSQ2 or reaching out to Akamai Support.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Posted Jun 19, 2024 - 12:53 UTC
Investigating
We are investigating an emerging issue with a third-party service provider causing connection failures with Edge Delivery. We are working with the service provider and actively investigating the issue and will provide another update within the next 120 minutes.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Posted Jun 19, 2024 - 11:22 UTC
This incident affected: Content Delivery (Edge Delivery).