We can confirm that the issue is now resolved as of 11:00 UTC on 30 June 2023 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R00009yCwbeSAC or reaching out to Akamai Support.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Posted Jul 03, 2023 - 10:44 UTC
Monitoring
We have implemented a fix for this issue as of 22:00 UTC on June 29, 2023. Based on current observations, the service is resuming normal operations. We will continue to monitor tomorrow Friday June 30th during European peak hours (18:00-20:00 UTC) to ensure that the impact has been fully mitigated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00009yCwbeSAC.
Posted Jun 29, 2023 - 23:19 UTC
Investigating
We are investigating an emerging issue with Edge Delivery in France related to performance degradation at Europe peak hours only (18:00-20:00 UTC). We are actively investigating the issue and will provide another update within the next 60 minutes.