The third-party service provider has identified the cause of the issue and implemented a fix as of 04:10 UTC on July 19, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001JVmHpCAL. We will continue to monitor to ensure that the impact has been fully mitigated.
We are investigating an issue with Edge Delivery where users may have experienced delivery errors and connection time outs. The issue is not occurring at this time. We are actively investigating the cause and will provide the details of the investigation as we make progress. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Posted Jul 19, 2026 - 07:40 UTC
This incident affects: Content Delivery (Edge Delivery).
