Akamai Status

Updated

Edge Delivery issues related to Edge IP Binding

Incident Report for Akamai

Resolved

We can confirm that the issue is now resolved as of 22:00 UTC on 30 January 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000B4LbCbSQK or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Posted Jan 31, 2025 - 17:31 UTC

Monitoring

We are continuing to work on implementing a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B4LbCbSQK. We will provide an update as we make progress.
Posted Jan 28, 2025 - 09:40 UTC

Update

We are continuing to work on implementing a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B4LbCbSQK. We will provide an update as we make progress
Posted Jan 23, 2025 - 20:58 UTC

Update

We are continuing to work on implementing a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B4LbCbSQK. We will provide an update as we make progress
Posted Jan 21, 2025 - 00:16 UTC

Update

We are continuing to work on implementing a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B4LbCbSQK. We will provide an update as we make progress
Posted Jan 17, 2025 - 19:01 UTC

Update

We are continuing to work on implementing a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B4LbCbSQK. We will provide an update as we make progress
Posted Jan 17, 2025 - 01:08 UTC

Update

We are continuing to work on implementing a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B4LbCbSQK. We will provide an update as we make progress.
Posted Jan 16, 2025 - 19:49 UTC

Identified

We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B4LbCbSQK. We will provide an update within the next 120 minutes.
Posted Jan 16, 2025 - 17:53 UTC

Update

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B4LbCbSQK. We will provide an update within the next 60 minutes.
Posted Jan 16, 2025 - 16:53 UTC

Investigating

We are investigating an emerging issue with Edge Delivery related to Edge IP Binding. We are actively investigating the issue and will provide another update within the next 30 minutes.

We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications.

If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Posted Jan 16, 2025 - 16:33 UTC
This incident affected: Content Delivery (Edge Delivery).