mPulse Issue
Incident
Report for Akamai
Resolved
We can confirm that the issue is now resolved as of 16:00 UTC on Sep 13, 2022 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by reaching out to Akamai Support.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Monitoring
We have implemented a fix for this issue as of 16:00 UTC on Sep 13, 2022. Based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.
Update
We are continuing to investigate this issue.
Update
We are continuing to investigate this issue.
We will provide another update within the next 60 minutes.
We will provide another update within the next 60 minutes.
Investigating
We are investigating an emerging issue with a mPulse causing unavailability of real time reports. We are actively investigating the issue and will provide another update within the next 30 minutes.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
This incident affected: Data Services (mPulse).