We can confirm that the issue is now resolved as of 10:30 UTC on January 2, 2023, and the service has resumed normal operation. Customers and partners can view additional details about at https://community.akamai.com/customers/s/feed/0D54R00009S498sSAB or by reaching out to Akamai Support.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
We will provide another update in the next 120 minutes.
Posted Jan 02, 2023 - 05:24 UTC
Investigating
We are investigating an issue with "Alerts" on Akamai Control Center where users may experience "Failed to retrieve alert summaries" error while accessing the alerts application . We are actively investigating the issue and will provide another update within the next 60 minutes.