Alerts inaccessible on Akamai Control Center
Incident
Report for Akamai
Resolved
We can confirm that the issue is now resolved as of 10:30 UTC on January 2, 2023, and the service has resumed normal operation. Customers and partners can view additional details about at https://community.akamai.com/customers/s/feed/0D54R00009S498sSAB or by reaching out to Akamai Support.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Update
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00009S498sSAB
We will provide another update as we make progress.
We will provide another update as we make progress.
Update
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00009S498sSAB.
We will provide another update in the next 120 minutes.
We will provide another update in the next 120 minutes.
Update
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R00009S498sSAB
We will provide another update in the next 120 minutes.
We will provide another update in the next 120 minutes.
Investigating
We are investigating an issue with "Alerts" on Akamai Control Center where users may experience "Failed to retrieve alert summaries" error while accessing the alerts application . We are actively investigating the issue and will provide another update within the next 60 minutes.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
This incident affected: Customer Service (Akamai Control Center).