Akamai Status

Updated

Performance degradation for various products in Washington (IAD3)

Incident Report for Akamai

Postmortem

Customers and partners can find an incident summary report, here: https://community.akamai.com/customers/s/feed/0D5a700000drRseCAE

Posted Oct 24, 2025 - 23:44 UTC

Resolved

This incident has been resolved.
Posted Oct 15, 2025 - 17:52 UTC

Update

We are continuing to monitor for any further issues.
Posted Oct 15, 2025 - 00:08 UTC

Monitoring

At 18:41 UTC on October 14th, 2025 we have been able to correct the issues affecting connectivity in our Washington (IAD3) data center. We will be monitoring this to ensure that it remains stable. We apologize for the impact.
Posted Oct 14, 2025 - 18:53 UTC

Investigating

We are investigating an emerging issue with Networking issues causing performance degradation for various products including EAA, Bot Manager in Washington (IAD3). We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Posted Oct 14, 2025 - 18:23 UTC
This incident affected: Enterprise Security (Enterprise Application Access) and App & Network Security (Bot Management).