Akamai Control Center Issues
Incident
Report for Akamai
Resolved
We can confirm that the issue is now resolved as of 23:00 UTC on August 30, 2023 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to https://community.akamai.com/customers/s/feed/0D54R0000A8L8YJSQ0 or reaching out to Akamai Support.
Monitoring
We have implemented a fix for this issue as of 22:09 UTC on 28 August 2023; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000A8L8YJSQ0. We will continue to monitor to ensure that the impact has been fully mitigated.
Identified
We have identified the cause of the issue. Customers have been contacted with instructions to mitigate impacts to their systems or services. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000A8L8YJSQ0.
Investigating
We are investigating an issue with Property Manager API (PAPI) related to EdgeWorkers with failures. We are actively investigating the issue and will provide another update within the next 60 minutes.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
This incident affected: Customer Service (Akamai Control Center).